Branch Banking Assistant Leader

Flagstar; Michigan; On-site; USD 29,000 - 49,000; Full time

Job summary

Flagstar Bank in Kalamazoo, MI is seeking a Branch Banking Assistant Leader to drive branch revenue growth, client experience excellence, and operational integrity.

You will coach teammates, execute sales initiatives, and manage talent with an emphasis on community banking relationships. The role supports the Branch Banking Leader and requires strong leadership and compliance focus.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: 2+ years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.
• Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in deposits, loans, and non-interest income.
• Actively support coaching, development and mentorship of team members; reinforce sales initiatives.
• Support talent management: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and compliance.
• Deliver exceptional client engagement and education, using available tools and systems; uphold a culture focused on client experience.
• Identify and mitigate risks by ensuring compliance with bank policies and regulations; meet operational excellence standards.
• Perform special projects and responsibilities as required; ensure adherence to regulatory policies and trainings.

Skills

Diverse Teams

Education & Coaching

Followship

Talent Evaluation

Accountability

Relationship Building

Education

High School Diploma or GED

Bachelor’s degree

Job description

Position Title

Branch Banking Assistant Leader

Location

Kalamazoo, MI 49009

Job Summary

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Job Responsibilities

Business Performance : D rive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non - interest income ) . Actively seek and deliver the right client introductions to the right team member (s) to achieve growth targets and execute successful sales initiative .

Sales Leadership and Coaching : Support in the coaching, development and mentorship of the team members. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets . Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Client Experience : D eliver client engagement and education --using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.

Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.

Responsible for t alent m anagement functions including: employment, performance evaluations , staff develop ment/training, disciplinary actions , s ucces sion planning and ensur ing all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

Performs special projects, and additional duties and responsibilities as required .

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings . Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

Education level required : High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Minimum experience required : 2+ Years of branch sales experienc e.

Experience with a variety of banking products.

Experience with banking risk management.

Preferred Qualifications:

Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.

4+ years of branch banking and/or financial institution sales experience.

Experience in a leadership role.

Job Competencies:

• Creating Diverse and Cohesive Teams.
• Education, Coaching and Teaching.
• Creating followship.
• Objectively evaluating talent.
• Creating accountability.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration , and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA):

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$20.87 - $35.74