Branch Banking Leader

Flagstar Bank; Marquette (MI); On-site; USD 59,000 - 99,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Leader in Marquette, MI to coach a high-performing branch team and drive growth while maintaining operational excellence.

The role emphasizes sales leadership, client experience, and risk-aware decision making, with responsibilities spanning business development, staff training, and ensuring regulatory compliance. Strong coaching and interpersonal skills are essential for success.

Qualifications

• 6+ years of overall branch sales experience.
• 2+ years in a leadership role.
• High School diploma or GED or foreign equivalent.
• Undergraduate degree preferred.

Responsibilities

• Drive market growth of primary client relationships and hit growth targets.
• Lead and coach branch teams on sales and operational excellence.
• Deliver exceptional client experience and education.
• Manage risk by ensuring compliance with policies and regulations.
• Oversee talent management including hiring, evaluations, development, and disciplinary actions.
• Complete special projects and ensure regulatory compliance.

Skills

Branch sales leadership

Client relationship management

Team coaching

Regulatory awareness

Education

High School Diploma or GED

Undergraduate Degree preferred

Job description

## Branch Banking LeaderApplylocations: Marquette/101 W. Washington St./112113time type: Full timeposted on: Posted Todayjob requisition id: 20947**Position Title**Branch Banking Leader**Location**Marquette, MI 49855**Job Summary**A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.**Job Responsibilities:****JOB RESPONSIBILITIES*** **Business Performance**: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions.* **Sales Leadership and Coaching**: Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.* **Client Experience**: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction.* **Risk Management**: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards.* Uses independent judgement and discretion to make decisions.* May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.**ADDITIONAL ACCOUNTABILITIES*** Performs special projects, and additional duties and responsibilities as required.* Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations.**JOB REQUIREMENTS****Required Qualifications:*** Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.* Minimum experience required: 6+ Years of overall branch sales experience.* Two (2)+ years in a leadership role.**Preferred Qualifications:*** Education level preferred: Undergraduate Degree (4 years or equivalent).**Job Competencies:*** Creating Diverse and Cohesive Team.* Education, Coaching and Mentoring.* Prioritize Competing Demands.* Drive for Results.* Profit Discipline.* Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.* Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.* Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.* Physical demands (ADA): No unusual physical exertion is involved.**Flagstar is an Equal Opportunity Employer** We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: *Benefits | Flagstar Bank*Pay Range$59,085.00 - $99,485.00