Branch Banker & Teller: Elevate Customer Loyalty

PNC; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid holidays and vacation

Job summary

PNC is seeking a Branch Banker at the Houston Plaza branch in Houston, TX. The role focuses on delivering outstanding customer experience, identifying opportunities to improve customers' financial wellbeing, and increasing share of wallet through proactive sales and service activities.

You will engage with customers in a structured sales process, educate them on PNC products, and collaborate with ecosystem partners to expand relationships while maintaining risk controls and accurate branch

Qualifications

• 1+ years of related branch/customer service experience.
• No degree required; relevant experience may substitute.
• No visa sponsorship is provided.

Responsibilities

• Manage the customer experience, identify opportunities to improve financial wellbeing, and increase wallet share.
• Drive proactive sales through in-branch interactions and outbound calls; set appointments and engage lobby.
• Create customer loyalty by educating on PNC solutions and leveraging partnerships.
• Apply product knowledge to resolve customer problems and drive loyalty.
• Adhere to policies and manage risk in daily teller/branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Branch Banker at the Houston Plaza branch in Houston, TX. The role focuses on delivering outstanding customer experience, identifying opportunities to improve customers' financial wellbeing, and increasing share of wallet through proactive sales and service activities.

You will engage with customers in a structured sales process, educate them on PNC products, and collaborate with ecosystem partners to expand relationships while maintaining risk controls and accurate branch