Branch Banker

FinanceInfos; East Lansing (MI); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Best-in-class benefit options

Job summary

Mercantile Bank in East Lansing, MI is seeking a Branch Banker to join its team. You will assist customers with daily banking needs, provide a high-quality, personalized experience, and promote financial solutions.

The role emphasizes cross-selling, accurate cash handling, and building relationships with customers during regular business hours in a professional office setting.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or banking is preferred.
• Ability to cross-sell products and services to customers.

Responsibilities

• Assist customers with daily banking needs.
• Create a high-quality, positive, and customized customer experience.
• Recommend products and services to deliver financial solutions.

Skills

Cash handling

Data entry

Cross-selling

Communication

Interpersonal skills

Multitasking

Adaptability

Education

High School Diploma (credible)

Job description

Job Highlights

• Title Branch Banker
• Type Full Time
• Experience Required
• Function Banking
• Location East Lansing, MI, United States
• Company Mercantile Bank

Company Profile

Mercantile Bank offers personal and business banking, loans, credit cards, mortgages, cash management, online banking, and tailored financial solutions.

Job Profile

The bank is seeking a Branch Banker to join its team.

Education Level

• High School Diploma (credible)

Work Experience

• 1-3 years of relevant experience (Customer Service Representative)
• 3-5 years of relevant experience (Personal Banker)
• Banking Experience (preferred)

Duties/Responsibilities

• Assisting customers with their daily banking needs
• Creating a high-quality, positive, and customized customer experience
• Recommending the best products and services to deliver financial solutions that empower people to achieve their goals and dreams

Skills/Knowledge/Abilities

• Ability to prioritize and multitask job expectations
• Adaptable to an Internally and Externally Changing Environment
• Cash handling/data entry with accuracy
• Comfortable having conversations with customers and cross-selling products and services when opportunities are uncovered.
• Effective and efficient communication (written and verbal)
• Interpersonal Skills

Working Conditions

• Customer-facing role
• Office environment
• Professional attire required
• Regular business hours
• Seated and standing tasks

Benefits/Perks

• Competitive compensation
• Bonus opportunities
• Best-in-class benefit options

Employer’s Statement

Mercantile Bank is an Equal Opportunity Employer.