Branch Associate (Wheelersburg)

Scioto County Public Library; Wheelersburg (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Scioto County Public Library is seeking a Branch Associate to support reference and research services, assist with readers’ advisory, and manage patron holds. The role includes programming for a range of ages, collaborating with other branches, and contributing to displays that reflect the library’s collections.

The position requires a Bachelor’s Degree and 1–3 years of relevant experience, including library exposure.

Qualifikationen

• Bachelor’s Degree required.
• 1–3 years’ work experience; includes work experience with children and/or library experience.
• Ability to meet scheduled hours including evenings and weekends.
• Driver’s license, car insurance, and access to reliable transportation.
• Commitment to excellence in customer service and representing the library positively.
• Exceptional written and verbal communication skills.
• Ability to use Microsoft Office Suite and learn new software/technology.

Aufgaben

• Assist patrons in-person and via telephone with public service duties including reference and readers’ advisory services, circulation, and online catalog instruction.
• Plan, prepare, and present programming in-house, in the community, and virtually.
• Participate in collection development and maintenance; assist with book ordering and budget maintenance.

Kenntnisse

Communication skills

IT proficiency

Independent judgment

Teamwork

Customer service

Ausbildung

Bachelor's degree

Tools

Microsoft Office Suite

Jobbeschreibung

The Branch Associate, under the direction of the Branch Supervisor, is responsible for providing reference and research services, including readers’ advisory, and maintenance of patron holds, and using a range of resources. This position is involved with the planning and implementation of programming for a range of ages, as well as collaborating with other library locations. In addition, the Branch Associate is assigned collection development duties and assembling displays that reflect the library’s collections.

Bachelor’s Degree

One to three years’ work experience; includes work experience with children and/or library experience

The ability to meet scheduled hours with rare absences; includes evenings and weekends

Driver’s License, car insurance, and access to reliable transportation / vehicle

Commitment to excellence in customer service and representing the library in a positive manner

Exceptional communication skills; both verbally and in writing

The ability to effectively use Microsoft Office Suite and use new software and technology

Essential Functions

Assist patrons in-person and via telephone with public service duties including: reference services, readers’ advisory services, circulation services, online catalog instruction, assisting customers with the use of library equipment and other related duties that arise

Plans, prepares, and presents programming in-house, in the community, and virtually

Participate in collection development and maintenance

Participate in book ordering and budget maintenance

Process reserves and consortium items

Plan and prepare attractive department displays and maintain order in supply areas

Shelve materials and shelf read as required

Interpret and explain the library’s policies and procedures to the public in a customer-friendly manner

Provide basic IT assistance

Additional Functions

Assist other Departments as needed

Other Duties as Assigned

Knowledge, Skills, and Abilities

Considerable knowledge and understanding of library operations

The ability to exercise initiative and independent judgment

The ability to handle and maintain confidential and sensitive information

Knowledge of and compliance with library policies and procedures

The ability to work cooperatively and effectively with other staff members and library departments

Knowledge of and compliance with emergency and safety policies and procedures

The ability to deal with frequent interruptions in work and move among various tasks effectively

The ability to learn and implement current and emerging technologies

Special Requirements

Update job-related knowledge and skills through continuing education workshops, webinars, conferences and staff development activities

Physical Requirements

Considerable manual dexterity for use of keyboard and standard office equipment

Requires ability to manipulate library materials, such as books, magazines, and DVDs

Requires a combination of sitting, standing, walking, kneeling, squatting, and some driving

Requires regularly lifting items weighing up to fifty pounds; sometimes loading and unloading materials

Abilities of reaching, bending, climbing, and twisting

The ability to push full book carts for considerable distances

Some outdoor activity; majority of time in climate-controlled environment. Regularly required to talk and/or hear within normal ranges

The ability to respond to alarms and communicate safety information to patrons and staff

Visual acuity for sustained use of computer monitor