Branch Assistant

Allen County Public Library; Monroeville (IN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

IHCRA Health Insurance Options

Flexible Spending Account

Voluntary Insurance Options

Three weeks vacation accrual and one *

Employee Assistance Program

Employee Discounts

Job summary

The Allen County Public Library's Monroeville Branch is seeking a 28-hour Part-Time Branch Assistant to deliver welcoming, efficient service in a busy library environment. Starting pay is $14.05 per hour with growth based on experience; schedule includes days, nights, and weekends onsite.

In this role you will help patrons with items, card services, and technology, keeping materials flowing and patrons connected to resources in a friendly, public setting.

Qualifications

• Friendly, people-first customer service and clear communication.
• Comfort using computers, standard office equipment, and library software.
• Ability to follow procedures carefully and protect patron confidentiality.
• Team-minded, tactful, and professional in a public setting.

Responsibilities

• Checking items in and out
• Helping customers place and pick up requested items
• Watching for returned materials that need follow-up
• Assisting patrons with new or replacement library cards
• Support customers as they use everyday technology and library systems

Skills

Customer service

Communication

Teamwork

Patron confidentiality

Tools

Library software

Computer literacy

Job description

Join our Allen County Public Library's Monroeville Branch as a 28-hour Part-Time Branch Assistant. You will immerse yourself in a world where literacy and learning come alive! Located in the town of Monroeville, this onsite position allows you to be a part of personalized service and community involvement.Starting pay is 14.05 per hour and up based on experience.The schedule is 28-hours per week, with a flexible-mix of days, nights, and weekends.

about acpl

We are a welcoming hub for learning and connection, we empower our community with knowledge, resources, and inclusive experiences-putting people first and creating a place where everyone belongs and thrives.

Day to day as a Branch Assistant

As a Branch Assistant, you'll help our library run smoothly by connecting patrons with materials, answers, and a welcoming experience. This role exists to keep service moving-especially when circulation and holds become busy.

Key Responsibilities:

• Checking items in and out
• Helping customers place and pick up requested items
• Watching for returned materials that need follow-up,
• Assisting patrons with new or replacement library cards
• Support customers as they use everyday technology and library systems

Qualifications:

• Friendly, people-first customer service and clear communication
• Comfort using computers, standard office equipment, and library software
• Ability to follow procedures carefully and protect patron confidentiality
• Team-minded, tactful, and professional in a public setting

Benefits

• IHCRA Health Insurance Options
• Flexible Spending Account
• Voluntary Insurance Options
• Three weeks of vacation accrual and one week of sick accrual
• Employee Assistance Program
• Employee Discounts