Branch Administrator

Mazzella; Porter (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with company match

Life insurance

Disability insurance

Job summary

Mazzella, a family-owned crane services company, seeks an administrative professional to run the branch's daily operations and ensure smooth communication with staff. The role includes invoicing, budgeting, and maintaining office procedures within safety guidelines.

The ideal candidate will have strong organizational and communication skills, a high school diploma, and the ability to multi-task in a fast-paced environment. A valid driver’s license is required.

Qualifications

• At least 2 years in an administrative role or equivalent.
• Must possess solid written and verbal communication skills.
• Detail oriented, self-motivated and disciplined with ability to multi-task.

Responsibilities

• Oversee day-to-day administrative operations at the crane service branch.
• Organize office operations and procedures to improve workflow efficiency.
• Answer phones, monitor emails, route messages to the right personnel.
• Process service invoices and parts sales invoices.
• Prepare financial reports as specified.
• Handle equipment and supply orders within budget guidelines.

Skills

Administrative experience

Written and verbal communication

Microsoft Office

Organizational skills

Multi-tasking

Customer service

Education

High school diploma or GED

Some college preferred

Tools

MS Office Suite

Job description

Brief Description

Responsible for the administrative duties required to run a crane service branch. Assists in and ensures efficient and effective communication with branch personnel.

• Oversee the day-to-day administrative operations of the crane service branch
• Organize office operations and procedures such as typing, flow of correspondence, filing, and other operational duties; evaluate office production and revise procedures to improve efficiency of workflow
• Responsible for answering the incoming phones, monitoring departmental email inboxes and ensuring that messages are properly routed; actively work to address customer issues, even in the absence of key personnel.
• Responsible for processing completed service invoices and parts sales invoices
• Responsible for financial reporting as specified
• Process orders for all necessary equipment and supplies; order within budgetary guidelines and maintain office supplies
• Account for administrative budget and provides reports to management as requested
• Maintain acceptable DSO levels
• Responsible for completing job closings on a monthly basis; any questionable closing should be brought to the attention of the Service Manager for final review
• Assist Service Writers sending completed inspection reports to customers
• Send completed invoices to customers
• Work with training department to ensure all department personnel are maintaining required training and are up to date on needed certifications
• File and retrieve branch documents, records and reports
• Participate and contribute to all departmental meetings
• Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines
• Other duties as assigned

Requirements

• At least 2 years in an administrative role, equivalent military experience, or the equivalent combination of education and experience is required.
• Willingness to learn and stay educated in the crane industry; as cranes become increasingly sophisticated, internal and external communications must keep pace
• Valid driver’s license in good standing that meets company requirements
• Light Lifting/Pulling (max 25 lbs.) is generally a part of this type of work and because of the nature of the duties
• Administrator schedule is 40 hours per week but must have the ability to work varied hours to include occasional overtime
• Requires solid written and verbal communication skills
• Demonstrates organizational and communication skills
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete a criminal background check, drug screen and E-verify
• A high school diploma or GED required; some college preferred

Summary

The Mazzella Way

Mazzella is a family owned company that puts people first. With over 800 employees and 30 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.

Why Team Members Join Mazzella

• Team-oriented environment
• A real Work life/ Home life balance
• Growth and Development Opportunities including a Lifelong Learning Career Path
• Humble, Hungry, Smart Culture
• Market Competitive Salaries
• Free Virtual Doctor visits with $0 copay (Teledoc)
• Tuition Reimbursement

Mazzella Core Values

Safe-personal commitment to all stakeholder’s well-being; purposeful control of risk

Lifelong Learner – routinely acquire new skills and capabilities that bring value

Humble – lack excessive ego or concerns about status; emphasize the Team over self

Hungry – always looking for more, self-motivated, and diligent; do more than to just get by, committed

Smart – common sense about people, good judgement, and intuition around their impact on group dynamic

EOE/Drug Free Workplace

EOE/Drug Free Workplace