Branch Admin Associate

MRC Global Inc.; Lakeland (FL); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

MRC Global seeks a Branch Admin Associate in Lakeland, FL to support branch sales, management, and warehouse teams. You will greet customers, handle calls, and manage correspondence while coordinating schedules and handling documents with accuracy.

The role requires solid MS Office skills, strong communication, and the ability to work with diverse teams. This position emphasizes data entry, records maintenance, and adherence to safety and company policies.

Qualifications

• High School diploma or GED or equivalent combination of education and work experience.
• Proficiency with Microsoft Office Suite, including Excel and Outlook.
• Ability to communicate clearly and work with diverse groups and individuals.

Responsibilities

• Greet customers, answer incoming calls, and route inquiries to the appropriate person.
• Maintain calendars and coordinate meetings, conference calls, and travel arrangements.
• Ensure office supplies and equipment are stocked and functioning; manage mail and documents.
• Scan and file documents; maintain branch records per retention policies.
• Log and distribute reports and perform data entry related to orders, invoicing, inventory, and accounting tasks.
• Assist with vendor communications, verify purchases, and support customer service activities.

Skills

Communication

Attention to detail

Customer service

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office Suite

Excel

Outlook

Job description

## Branch Admin AssociateApplylocations: Lakeland, Florida; 100051time type: Full timeposted on: Posted Todayjob requisition id: JR110053MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.**Job Purpose**Responsible for the execution of administrative services in support of branch sales, management, and warehouse teams in the delivery of high-quality service to internal and external customers and contacts.**Responsibilities**Individual must be able to perform the essential duties with or without reasonable accommodation.* Greet customers, answer incoming phone calls, and refer inquiries to the appropriate person.* Promotes a safe workplace by visibly participating, encouraging, and considering safety in every aspect of daily activity.* Open and route incoming mail to the appropriate person and prepare outgoing mail.* Distribute and log special items to corporate departments, branch personnel, vendors, and customers as demanded by the specific department’s needs, such as sales quotes, brochures, department newsletters, periodic operations reports, etc.* Maintain calendars and itineraries for branch personnel, arrange meetings/conference calls/travel, etc.* Assure that appropriate office supplies, inventory, and office equipment are operational.* Scan documents, establish and maintain branch records, and ensure records are maintained in accordance with the company records retention policy.* Distribute daily, weekly, and monthly reports.* Perform efficient and accurate data entry using MRC Global-specific software related to customer order processing, purchasing, receiving, inventory, accounts receivable, accounts payable/invoice auditing, and miscellaneous office processes.* Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.* Conduct periodic audits to ensure compliance with business process standards.* Learn new business processes and office procedures as required and serve as a resource to others.* Establish rapport and provide prompt responses to internal and external customer requests using written correspondence, proper phone etiquette, and other effective interpersonal skills.* Maintain confidential information pertaining to normal supervisory duties, personnel issues, and customer issues.* Take reasonable care for the safety and health of yourself and others.* Report workplace hazards, injuries, or illnesses immediately.**Qualifications**Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.* High School diploma or GED (General Education Degree) or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.* Demonstrated proficiency using Microsoft Office Suite, including Excel and Outlook, and ability to learn MRC Global business processes.* Demonstrated ability to communicate and work tactfully with diverse groups and individuals.* Demonstrated ability to consistently present professional behavior, empathy, image, and demeanor.* Knowledge of MRC Global products to serve the branch customer base.* Work with minimal supervision, exercise good judgment, flexibility, initiative, and discretion.* Work within the details of a project while maintaining perspective on the overall purpose.* Analyze situations, solve problems, evaluate responses, and render assistance.* Present oral and written comments and recommendations clearly and concisely.* Aptitude for learning new technology.* Maintain a good company image while establishing strong business relationships internally and externally.**Additional Qualifications*** Must have the ability to provide documentation verifying legal work status.* Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and to respond to inquiries.* Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.**Working Conditions*** For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.* Reasonable accommodation may be made to enable individuals to perform essential functions.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.