Bra Fit & Customer Experience Specialist

Victoria’s Secret & Co.; Milwaukee (WI); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Associate Discount

Mental Health Benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. in Milwaukee is seeking a Selling Associate to drive store sales and deliver exceptional customer service, combining product knowledge with a welcoming demeanor.

You will engage customers, assist with bra fittings, process transactions, manage replenishment, and support floorset activities while upholding brand standards and safety in a fast-paced retail environment.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals preferred.
• Demonstrates a sense of urgency.
• Has a healthy, competitive spirit, while maintaining a team focus.
• Is resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks out coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converting returns, offers and other promotions into larger sales.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages purchase of additional items.
• Recovers cash wrap selling zone and goalsbacks.
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards.
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
• Executes floorset proficiently and adheres to brand standards.
• Maintains back room and under stock to enable efficient replenishment.

Skills

Desire to exceed

Goal achievement

Urgency

Competitive spirit

Resilience

Growth mindset

Coaching orientation

Flexible schedule

Job description

Victoria’s Secret & Co. in Milwaukee is seeking a Selling Associate to drive store sales and deliver exceptional customer service, combining product knowledge with a welcoming demeanor.

You will engage customers, assist with bra fittings, process transactions, manage replenishment, and support floorset activities while upholding brand standards and safety in a fast-paced retail environment.