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BPO F&A Operations Processing Associate

NTT DATA North America

Lincoln (NE)

On-site

USD 10,000 - 60,000

Full time

30+ days ago

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Job summary

Join a forward-thinking organization as a BPO F&A Operations Processing Associate in Lincoln, Nebraska. This role offers the opportunity to engage in essential financial operations, including processing payments and reconciling accounts. You'll be part of a dynamic team that values innovation and inclusivity, with comprehensive benefits such as medical, dental, and vision insurance, along with a 401k program. If you're passionate about finance and customer service, this is the perfect opportunity to grow your career in a supportive environment while contributing to the success of a trusted global innovator.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401k with Company Match
Paid Time Off
Flexible Spending Account
Employee Assistance Program

Qualifications

  • 1 year experience processing payments is required.
  • 2 years of Excel experience is necessary for this role.

Responsibilities

  • Apply cash to customer accounts for insurance premiums.
  • Process financial transactions and reconcile cash accounts.

Skills

Payment Processing
Data Entry
Excel
Account Reconciliation

Job description

Req ID:315592

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO F&A Operations Processing Associate to join our team in Lincoln, Nebraska (US-NE), United States (US).

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $17.00/hr. Hours are 8-5 CST, Monday to Friday, on-site at our Lincoln, Nebraska office.

Basic Qualifications:

  • 1 year experience processing payments
  • 2 Years Excel experience
  • 1 year data entry

Responsibilities:

  • Applying cash to customer accounts for insurance premiums using a wide variety of payments - cash, check, wire transfer, ACH, and credit card.
  • Processing financial transactions that include entering checks into the system, depositing checks using desktop deposit, scanning checks into an imaging system, reconciling cash accounts, and reconciling group bill payments received.
  • Account reconciliation experience.
  • Resolving payment discrepancies, and working suspense accounts to ensure proper application of payments.
  • Corresponding with internal and external customers over the phone or by e-mail.

New hire must have a working device (such as a cell phone or tablet) for the 2-Factor Authentication process.

All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material.

Must pass drug screen.

Must pass a background check with education check and employment verification check.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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