BPE Sr. Process Design Specialist II

Horizon Blue Cross Blue Shield; Newark, Northern (NJ, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Generous PTO

Incentive plans

Wellness programs

Tuition reimbursement

Paid volunteer time off

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks a seasoned Process Improvement Coach to lead Lean Six Sigma initiatives across divisions. You will coach Green/Black Belts, develop business cases using ROI models, and deploy standard solutions to improve quality and efficiency.

Ideal candidates bring 8+ years in healthcare process redesign, strong data analysis with Minitab, and excellent communication for executive updates.

Qualifications

• Minimum of 8 years business process improvement or process redesign experience.
• Healthcare industry experience preferred.
• Strong knowledge of Lean and Six Sigma methodologies.

Responsibilities

• Utilize Lean Six Sigma tools and methodologies to define activities aligned with business objectives.
• Identify and manage program risks and issues that impact progress.
• Prepare detailed plans to track project performance and ensure timely completion.
• Develop internal and external content for leadership presentations.
• Deliver significant operational improvement and financial benefits to meet targets.

Skills

Lean Six Sigma

Project management

Change management

Data analysis

Executive communication

Education

Bachelor's degree

Master Black Belt preferred

Tools

Minitab

MS Office

Visio

Job description

**Horizon Blue Cross Blue Shield of New Jersey** empowers our members to achieve their best health. For over **90 years**, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the **3.5 million** people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.* Utilize Lean Six Sigma tools and methodologies to define activities that are aligned with business objectives* Ability to successfully manage multiple complex projects simultaneously* Identify and manage program risks and issues that impact program progress* Prepare detailed plans to track project performance and assure timely completion and achievement of project deliverables* Develop practical solutions and methodologies to solve complex business and enterprise problems* Effectively coach, mentor and assist Lean, Green Belt and Black Belt-level candidates to certification* Develop internal and external content for leadership team presentations* Ensure deployment of common solutions across divisions and businesses* Identify and present new project opportunities to leadership* Strategic thinker that can assist in the prioritization of process improvement opportunities* Develop and share best practices among fellow process improvement coaches and customer* Partner with Finance and Business to develop and track project metrics* Develop business cases using ROI models* Develop control plans and monitor performance and improvement in key metrics* Deliver significant operational improvement and financial benefits to meet annual targets* Personal and professional attributes that are critical to successful performance for Individual Contributors.* Building a successful team Communication Facilitating change Gaining commitment Innovation* Managing conflict Adaptability* Technical/professional knowledgeAdditional licensing, certifications, registrations:* Qualified Lean Six Sigma Black Belt certification from an industry recognized leader (e.g. American Society for Quality). Master black Belt PreferredKnowledge:* Healthcare industry experience preferred* Experience in a multi-divisional corporate environment desired* Strong knowledge of change management principles and strategies as applied to people and process* Proven project management and process improvement skills including strong knowledge of Lean and Six Sigma methodologies* Strong proficiency with Minitab and/or other statistical software* Must be proficient in MS Office products (Word, Excel, PowerPoint, Visio)Skills and Abilities:* Ability to lead the work of others in large cross divisional teams* Excellent verbal/ written communication skills required for executive level updates* Excellent presentation/facilitation skills* Demonstrated ability to create strong working relationships with others* Ability to gather, synthesize and analyze data and draw logical conclusions* Strong project management experience* Well organized and results-driven individualTravel (If Applicable):* Occasional travel may be required to alternate Horizon sites.* High School Diploma/GED required* Bachelor degree preferred or relevant experience in lieu of degree* Requires a minimum of 8 years business process improvement or process redesign experience* Healthcare background highly preferred.* Comprehensive health benefits (Medical/Dental/Vision)* Retirement Plans* Generous PTO* Incentive Plans* Wellness Programs* Paid Volunteer Time Off* Tuition Reimbursement**Our Vision**We are New Jersey's health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.