RN II, Care Manager ( Remote)

Horizon Blue Cross Blue Shield; Northern (KY); Hybrid; USD 79,000 - 106,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement plans

Generous PTO

Incentive plans

Wellness programs

Paid volunteer time off

Tuition reimbursement

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks an experienced RN for care management across the continuum of care. You will assess needs, develop patient-centered care plans, and coordinate with providers and families to ensure quality outcomes.

The role emphasizes mentorship, adherence to guidelines, and engagement of high-risk members in preventive care and wellness activities. On-site NJ-based position with strong team collaboration.

Qualifications

• Requires an associate's or bachelor's degree in nursing or accredited diploma program.
• Minimum of two years clinical experience; experience with acute and chronic conditions preferred.
• Three years in the health care delivery system/industry; payer experience preferred.

Responsibilities

• Assess member's clinical need against guidelines to ensure medically appropriate care.
• Facilitate gaps in care and high-risk member outreach for wellness visits.
• Evaluate necessity and efficiency of medical services for acute and chronic needs.
• Develop and coordinate individualized plans of care and barriers to self-management.
• Coordinate care with members, families, physicians, hospitals and external parties.
• Oversee delivery of high-quality, cost-effective care across continuum.
• Monitor care activities and outcomes for appropriateness and effectiveness.
• Advocate for member/family across sites to optimize resource use.
• Encourage member participation in case/disease management.
• Document according to practice standards and policy.
• Collaborate with multidisciplinary teams to ensure continuity of care.
• Evaluate care through problem solving and quality improvement initiatives.
• Mentor/trainer to new RNs and other staff as needed.
• Spearhead clinical case presentations during external audits.

Skills

Bi-lingual proficiency

Adaptability

Analytical

Compassion

Interpersonal skills

Team player

Time management

Written/Oral communications

Education

Associate or Bachelor degree in nursing

Accredited nursing program

Tools

MS Office

PC proficiency

Job description

**About the Role**This position is responsible for performing RN duties for the Primary Nurse population using established guidelines to ensure appropriate level of care, as well as, planning for the transition to the continuum of care and developing a member centric plan of care. Primary Nurses will outreach to high risk members and will work to engage members in preventative care opportunities & screenings when possible. This position will perform duties and types of care management as assigned by management. Serves as a mentor/trainer to new RN's and other staff as needed. Positions involving ASO accounts may require some travel for on-site availability.**What You'll Do*** Assesses member's clinical need against established guidelines and/or standards to ensure that the services provided are medically appropriate to member's needs and aligned with the benefit structure.* Facilitates response to gaps in care and identified high risk members to appropriate settings of care for annual wellness visits including collaboration with treating provider.* Evaluates the necessity, appropriateness and efficiency of medical services and procedures provided for both acute and chronic health care needs.* Develops, coordinates and assists in implementation of individualized plan of care for members and identification of barriers towards Self-Management and optimal wellness.* Coordinates with members, family, physician, hospital and other external customers with respect to the appropriateness of care from diagnosis to outcome.* Coordinates the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care including transitional care.* Monitors member's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.* Advocates for the member/family among various sites to coordinate resource utilization and evaluation of services provided.* Encourages member participation and compliance in the case/disease management program efforts.* Documents accurately and comprehensively based on the standards of practice and current organization policies.* Interacts and communicates with multidisciplinary teams either telephonically and/or in person striving for continuity and efficiency as the member is managed along the continuum of care.* Evaluates care by problem solving, analyzing variances and participating in the quality improvement program to enhance member outcomes.* Serves as mentor/trainer to new RN's and other staff as needed* Presents clinical cases during audits conducted by external review organizations.**What You Bring****Education/Experience:*** Requires an associate's or bachelor's degree (or higher) in nursing and/or a health related field OR accredited diploma nursing school.* Requires a minimum of two (2) years clinical experience. Experience with both acute and chronic conditions preferred.* Requires a minimum of three (3) years' experience in the health care delivery system/industry.* Experience with health care payer experience strongly preferred.**Additional licensing, certifications, registrations:*** Active Unrestricted RN License Required; NJ License Preferred* Requires a valid Driver's License and Insurance.**Knowledge:*** Requires proficiency in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, and PowerPoint) and Microsoft Outlook. Prefers knowledge in the use of intranet and internet applications.* Requires working knowledge of case/care/disease management principles.* Requires working knowledge of operations of utilization, case and/or disease management processes.* Requires working knowledge of principles of utilization management.* Requires basic knowledge of health care contracts and benefit eligibility requirements.* Requires knowledge of hospital structures and payment systems.* Prefers understanding of fiscal accountability and its impact on the utilization of resources, proceeding to self-care outcomes.**Skills and Abilities:*** Bi-lingual proficiency preferred.* Adaptability/Flexibility* Analytical* Compassion* Information/Knowledge Sharing* Interpersonal & Client Relationship* Sound decision making* Active listening* Organization Planning/Priority Setting* Problem Solving/Critical Thinking* Team Player* Time Management* Written/Oral CommunicationsAt Horizon, you'll do meaningful work that directly improves lives - while being supported by a mission-driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we'd love to hear from you!**Salary Range:**$79,100 - $105,945This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:* Comprehensive health benefits (Medical/Dental/Vision)* Retirement Plans* Generous PTO* Incentive Plans* Wellness Programs* Paid Volunteer Time Off* Tuition Reimbursement**Disclaimer:**Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.**Horizon Blue Cross Blue Shield of New Jersey** empowers our members to achieve their best health. For over **90 years**, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the **3.5 million** people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.**Our Vision**We are New Jersey's health solutions leader driving innovations that improve health care quality, affordability and member experience in the markets we serve.