Box Office ticket seller

asmglobal; Highland Heights (KY); On-site; USD 16,531 - 22,041; Part time

Job summary

Legends Global in Highland Heights, KY is seeking a part-time Box Office Ticket Seller at Truist Arena. The role is event-based with variable hours and requires credit and background checks.

You will sell tickets, handle Will Call, process payments, and provide event information in person or by phone. Strong customer service, cash handling experience, and ability to work flexible hours (nights, weekends, holidays) are essential.

Qualifications

• High School diploma or G.E.D. required.
• 6 months to 1 year of cash handling experience.
• Ability to work with minimal supervision.
• Strong customer service skills.
• Valid driver’s license required.

Responsibilities

• Assist customers by selling admission tickets.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Balances cash and receipt drawer with manager at the end of each shift.
• Must be able to work flexible hours including days, evenings, weekends and/or holidays – event by event basis.

Skills

Cash handling

Customer service

Multitasking

Organization skills

Professional presentation

Teamwork

Flexibility

Education

High School diploma or G.E.D.

Tools

Ticketmaster knowledge

Computer knowledge

Job description

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate part-time opening in our Box Office Ticket Seller at Truist Arena in Highland Heights, KY. Our business is event based and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

PLEASE NOTE: This position is required to pass a credit & background check.

Responsibilities include but are not limited to the following:

• Assist customers by selling admission tickets.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Ability to deal tactfully, helpfully and professionally with the public to provide event information and accurately complete ticket transactions.
• Balances cash and receipt drawer with manager at the end of each shift.
• Must be able to work flexible hours including days, evenings, weekends and/or holidays – event by event basis.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Ability to prioritize and handle multiple projects simultaneously.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Ticketmaster knowledge preferred but not required.
• Excellent organization skills.
• Professional presentation, appearance and work ethic.
• Ability to work with limited supervision and as a team member.
• Ability to work flexible hours, including nights, weekends and holidays.

Education and/or Experience:

• High School diploma or G.E.D. required
• 6 (six) months to 1 (one) year of cash handling experience
• Ability to work with minimal supervision
• Strong customer service skills
• Valid driver’s license required.

Computer Skills:

To perform this job successfully, an individual should have some computer knowledge.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply VEVRAA Federal Contractor.