Box Office Specialist — Live Events

Live Nation; Boston (MA); On-site; USD 36,000 - 45,000; Full time

Job summary

Live Nation Entertainment is seeking a detail-oriented Cash Handling Associate for the Box Office in Boston. You’ll balance and reconcile daily sales, assist with ticket stock and internal orders, and support pricing initiatives for premium and standard tickets.

You’ll deliver prompt, courteous service in person and by phone, ensure ADA considerations are met, and help maintain operational accuracy across ticketing systems on show nights.

Qualifications

• Knowledge of cash handling procedures.
• Excellent phone and in-person customer service skills.
• Basic Microsoft Office knowledge (Outlook, Excel, PowerPoint).
• Flexible schedule including days, nights, weekends, and holidays.
• Tolerance of diverse cultures, music, and art forms.
• High School Diploma or equivalent required.

Responsibilities

• Balance and reconcile daily/nightly ticket sales.
• Assist Manager in pricing initiatives and ticket offers.
• Assist in distributing accurate daily ticket counts and reporting.
• Maintain Box Office housekeeping and ticket stock control.
• Support Will Call and Guest List operations and ADA requirements.

Skills

Cash handling

Customer service

MS Office basics

Flexible schedule

Cultural tolerance

Education

High School Diploma

Tools

Ticketmaster host system

Job description

Live Nation Entertainment is seeking a detail-oriented Cash Handling Associate for the Box Office in Boston. You’ll balance and reconcile daily sales, assist with ticket stock and internal orders, and support pricing initiatives for premium and standard tickets.

You’ll deliver prompt, courteous service in person and by phone, ensure ADA considerations are met, and help maintain operational accuracy across ticketing systems on show nights.