Box Office Manager

theatreWashington; Arlington (VA); On-site; USD 27,552 - 41,328; Part time

Job summary

A performing arts organization located in Arlington, Virginia, is seeking an experienced Box Office Manager to oversee ticket sales for the upcoming production of Frankenstein. This hands-on position requires managing sales, serving as the primary patron contact, and ensuring efficient operations. Ideal candidates have prior box office experience and strong organizational skills. The role demands flexibility to work evenings and weekends during performances.

Qualifications

• Experience managing a box office or ticketing operation independently.
• Familiarity with ticketing/CRM platforms.
• Ability to handle customer service situations with professionalism.

Responsibilities

• Manage all advance and in‑person ticket sales.
• Serve as the primary patron contact for inquiries.
• Prepare final reconciliation and patron report.

Skills

Organizational skills

Communication skills

Customer service

Independence

Flexibility for late hours

Tools

PatronManager

Job description

Position Overview

Synetic Theater seeks an experienced Box Office Manager on a short-term contract to manage all box office operations for our upcoming production of Frankenstein; or, The Modern Prometheus (November 1–23, 5 performances per week), taking place at Thomas Jefferson Theater in Arlington, Virginia. This is a hands‑on role for someone who can operate independently and ensure a smooth patron experience from advance sales through performance-night operations.

Prep and system setup prior to opening (Oct 15–30)

Full run of performances (invited dress Oct. 31, Opens Nov 1, runs to Nov 23, 5 shows per week)

Post-run reconciliation and reporting (Nov 24–26)

Key Responsibilities

• Manage all advance and in‑person ticket sales.
• Serve as the primary patron contact for ticketing inquiries and exchanges.
• Oversee comp and donor reservations, and coordinate with volunteers.
• Operate the ticketing system (setup, reporting, end‑of‑night reconciliations).
• Provide accurate sales and attendance reports during the run.
• Prepare a final reconciliation and patron report at the close of contract.

Qualifications

• Prior experience managing a box office or ticketing operation independently.
• Familiarity with common ticketing/CRM platforms (experience with PatronManager a plus)
• Strong organizational and communication skills.
• Ability to handle customer service situations with professionalism.
• Flexibility to work evenings and weekends during the run.

To Apply

Please send a brief cover note and resume to [e-mail] . Applications will be reviewed on a rolling basis.