Box Office Attendant/Host

The Marcus Corporation; Orland Park (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in entertainment is seeking a dynamic Box Office Attendant/Host to create memorable experiences for guests. With a commitment to exceptional hospitality, this role offers the chance to engage with moviegoers in a vibrant environment. You'll be the first point of contact, ensuring a seamless experience from ticketing to concessions. Join a passionate team where your contributions will help redefine entertainment and create unforgettable moments. If you're ready to step into the spotlight and grow your career, this is the perfect opportunity for you!

Benefits

Free Movies

Discounted Concessions

Flexible Schedules

Early Wage Access

Career Growth Opportunities

Referral Bonus

Discounts at Hotels & Resorts

Qualifications

• Eagerness to learn and adapt to fast-paced environments.
• Strong communication skills to engage with guests effectively.

Responsibilities

• Greet guests and complete transactions at the box office.
• Operate point-of-sale systems and manage cash securely.
• Maintain cleanliness and assist guests with inquiries.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Adaptability

Education

Experience in Hospitality

Cash Handling Experience

Job description

The Spotlight's on You: Start Your Journey at Marcus Theatres!

Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we’re not just offering jobs—we’re handing out backstage passes to something bigger. With over 90 years of movie magic, we’re redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you’re a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose.We seek a proactive Box Office Attendant/Host where you'll be the first point of contact for guests, creating a welcoming and seamless experience from the moment they arrive.

From the thrill of a premiere to the joy of a guest’s smile, every day is a chance to create wow-worthy moments in a fun, fast-paced, and cinematic environment. If you're energetic, guest-focused, and ready to grow, shine, and be part of something truly vibrant and creative, this is your cue. Step into the spotlight—your story is just beginning, and the credits are far from rolling.

What’s in it for you?

• Free Movies
• Discounted concessions and free popcorn
• Flexible or set schedules
• Early wage access
• Ability to grow your career and transfer from one property to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for friends and family
• And much more!

What we are looking for:

• Flexible availability required, including Tuesdays, nights, weekends, and holidays.
• Strong interpersonal, verbal, and written communication skills.
• Eagerness to learn new skills and adapt to industry demands.
• Ability to thrive in a fast-paced, high-volume, team-driven setting.
• Passion for delivering top-tier hospitality and food service.
• Committed to maintaining cleanliness, sanitation, and hygiene standards.
• Physically capable of standing, walking, lifting up to 35 lbs, performing hands-on tasks and comfortable working in a theatre environment with varying noise levels.
• Experience in restaurants, hospitality or fast food settings or experience as a cashier, host, greeter, ticket seller, or door person is a plus but not required.

What you will be doing:

·Greet guests, complete transactions, process loyalty sign-ups, and express appreciation.

·Operate point-of-sale systems accurately and manage cash, tickets, and change securely.

·Enforce theatre policies, including curfew rules and movie rating restrictions.

·Promote sales through upselling, suggestive selling, and product sampling.

·Provide and operate assistive movie-going equipment for guests as needed.

·Maintain a clean, well-stocked box office and perform routine upkeep tasks.

·Address guest questions and concerns with professionalism and efficiency.

·Support company standards and assist with tasks assigned by management.

Pay Estimate: $15.00 hour

About Us:

As part of the prestigious Marcus Corporation, Marcus Theatres has been captivating audiences since 1935, when we opened our first theater in Ripon, WI. Today, we’re proud to be the fourth-largest theater circuit in the U.S., with 995 screens across 78 locations in 17 states, under the Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion for film is electric, driven by the excitement of storytelling and a commitment to delivering extraordinary experiences. We’re looking for exceptional talent to help us continue creating unforgettable moments for every moviegoer. This isn’t just a job—it’s your chance to step into the spotlight. Lights, camera, action—your future begins now!

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.

Additional Information

• Hourly/Yearly Wage: $15.00/hour