Box Office Assistant

JEWISH COMMUNITY CENTER OF DENVER; Denver (CO); Sur place; USD 24 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Paid Time Off

Fitness center membership for part-tim

Staff discounts on MACC events

Résumé du poste

Mizel Arts & Culture Center (MACC) in Denver, CO seeks a part-time Box Office Assistant to support ticket sales, event setup, and front-of-house operations. The role involves assisting with payments, reporting, and coordinating with JCC services.

The ideal candidate has a theatre background, strong customer service skills, and the flexibility to work nights and weekends.

Qualifications

• High school diploma
• Minimum of two years of theatre related work experience
• Excellent customer service skills and experience; affable, outgoing personality
• Familiarity with arts environment
• Great multitasker, attention to detail, hardworking and self-motivated
• Availability to work nights and weekends is required

Responsabilités

• Assist in Box Office Operations, including event set up and reporting.
• Maintain knowledge of current and future performances, events, classes, and other activities; direct visitors accordingly.
• Assist customers with processing ticket sales/bookings; address front-of-house requirements.
• Support MACC staff with events such as Wolf Theater Academy, Film Festival, Neustadt JAAMM, JCC programming, and rentals.
• Process payments and bookings for events, including group tickets.
• Handle box office transaction data and related paperwork (filing, reporting, archiving).
• Familiarize with front of house operations: ushering, concessions, ticketing, customer service, volunteer management.
• Coordinate with JCC Front Desk for upcoming MACC events.
• Note: hours may increase seasonally.
• Assist in coordinating with MACC events.

Connaissances

Customer service

Multitasking

Arts environment familiarity

Attention to detail

Night and weekend availability

Formation

High school diploma

Bachelor's degree or higher (arts field or arts administration)

Description du poste

Job Details: Job Location: Staenberg-Loup Jewish Community Center - Denver, CO 80246, Position Type: Part Time, Salary Range: $21.00 - $21.00 Hourly, The Mizel Arts & Culture Center (MACC) is looking for a part-time Box Office Assistant to join our team! The Box Office Assistant will help to facilitate operational and administrative activities for MACC programing.

Role and Responsibilities

• Assist in Box Office Operations, including event set up and reporting.
• Maintain an up-to-date knowledge of current and future performances, events, classes, and other activities within the building, and direct visitors to these as appropriate.
• Assist customers with processing ticket sales/bookings as required; and addressing any specific front of house requirements with their bookings.
• Support MACC Staff with events including Wolf Theater Academy, Film Festival, Neustadt JAAMM, JCC programming, and rental activities as needed.
• Assist with processing payments and booking for all events including group ticketed events.
• Deal with all Box Office transaction data and related paperwork (filing, reporting and archiving).
• Familiarize themselves with all facets of the front of house operations, including but not limited to ushering, concessions, ticketing, customer service, and volunteer management.
• Other duties as assigned, based on changing needs of MACC.
• Assist in coordinating with the JCC Front Desk in regards to upcoming MACC events.
• This position could require more hours depending on seasonality.
• Facilitate monthly Festo Festo programming (onsite and offsite).

Qualifications

Basic Qualifications

• High school diploma
• Minimum of two years of theatre related work experience
• Excellent customer service skills and experience; affable, outgoing personality
• Familiarity with arts environment
• Great multitasker, attention to detail, hard-working and self-motivated
• Availability to work nights and weekends is required.

Preferred Qualifications

• Bachelor's Degree or higher (major in any arts field or arts administration)
• Box office experience

Physical/Mental Requirements (ADA Compliance)

• Mental requirements include, but are not limited to, the ability to concentrate, take initiative, stay calm in high pressure situations, cope with stress, adapt to and stay alert in a business environment.
• In order to perform the essential duties of the job, the employee must be able to speak, hear, see and walk more than 2 miles each day.
• Standing and sitting on the floor may be required.
• Occasionally lift and/or move up to 25 pounds.

Benefits Overview

This is a part-time position and is therefore ineligible for benefits.

• Paid Time Off is a day-one benefit, accrued based on years of service and hours worked, in compliance with the Colorado Health Families & Workplaces Act.
• Part-Time employees of the JCC who regularly work 20+ hours per week receive a complementary individual membership to the JCC's Fitness and Aquatics Center, as well as a range of staff discounts on which includes year-round access to the JCC's fitness center and heated pool.
• Part-Time employees of the JCC who regularly work 20+ hours per week are also eligible for a wide range of discounts, including up to 20% off for the JCC's Preschool and Summer Camp childcare programs, discounted tickets to Mizel Arts and Culture events, discounted program and class costs, and more!
• All employees of the JCC are eligible to join the "JCCs of North America" (JCCA) community, which includes access to the JCCA's resource center, ongoing professional development and networking opportunities, as well as educational stipends for qualifying employees.

Additional Notes

• This job is part-time, as needed, with more hours assigned during festival time periods.
• Hours for this job can include the following: (with notice hours can be flexible)
• Monday - Friday 12:30 - 4:30.
• Weekend and evening hours are required (onsite and offsite)

This job description is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by the supervisor or other management as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.

The Jewish Community Center values diversity and inclusiveness and is an equal opportunity employer.