Bowling Center Associate: Guest Service & Ops

Air Combat Command; Grand Forks Air Force Base (ND); On-site; USD 19,000 - 28,000; Full time

Job summary

Air Combat Command in the United States is seeking an entry-level Recreation Aid to operate a Bowling Center within the Morale, Welfare, and Recreation (MWR) program. You will provide customer service, manage lanes, rentals, and food orders, and help with events and daily operations.

The role emphasizes cash handling, POS transactions, and maintaining a clean, safe facility. This position is open to the Public hiring path and is located at Grand Forks AFB. The posted pay range is $17/hr.

Responsibilities

• Performs a variety of customer service and operational support duties in a Bowling Center.
• Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience.
• Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned.
• Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling. Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services.
• Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required.
• Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures.
• Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift.
• Operates a public address (PA) system to make announcements for patrons.
• Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces.
• Assists with setting up, stocking, and organizing supplies, merchandise, and equipment.
• Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees.
• Performs other related duties as assigned.
• FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

Job description

Air Combat Command in the United States is seeking an entry-level Recreation Aid to operate a Bowling Center within the Morale, Welfare, and Recreation (MWR) program. You will provide customer service, manage lanes, rentals, and food orders, and help with events and daily operations.

The role emphasizes cash handling, POS transactions, and maintaining a clean, safe facility. This position is open to the Public hiring path and is located at Grand Forks AFB. The posted pay range is $17/hr.