Bowl Desk Attendant

Dave & Buster's Inc.; Olde West Chester (OH); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

50% off food

50% off beverages

50% off activities

Unlimited gameplay

Tuition reimbursement

Internal promotions

New center opening team

Rewards and recognition program

Benefits and PTO

Family fund

Certified trainer

Job summary

Main Event Entertainment in the United States is seeking a Bowl Attendant who welcomes guests, guides them through activities, and helps ensure a fun, safe bowling experience. You will assist with lane setup, shoe cleaning, and customer service across multiple systems with an energetic, guest‑centered approach.

The role emphasizes teamwork, problem solving, and the ability to multitask while maintaining high safety and sanitation standards. Availability for days, nights, and weekends is required.

Qualifications

• Prior food and beverage or retail experience a plus but not required.
• Guest-focused mindset.
• Teamwork is a must.
• Strong problem-solving and multi-tasking skills.
• Ability to learn and utilize multiple systems that support the business.
• Can effectively communicate with Management, Team Members, and Guests.

Responsibilities

• Upholding our cleanliness and safety standards (We take this seriously!).
• Welcome and engage with all guests while being a FUN ambassador!
• Promoting and recommending activities based on a Guest's needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Communication

System learning

Job description

Job Description:

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You're an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You're also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guestswhile being a FUN ambassador!
• Promoting and recommending activities based on a Guest's needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that's inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

11

13.8

We are an equal opportunity employer and participate in E-Verify in states where required.