Bowl Attendant

Dave & Buster's Inc.; Louisville (KY); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

50% off food/activities

Tuition reimbursement

Growth opportunities

New center opening

Rewards program

Benefits & PTO

Family Fund

Certified Trainer

Job summary

Main Event Entertainment in Louisville, KY is seeking a Bowl Attendant to warmly welcome guests and serve as their information source for activities and specials. You will assist with lane setup, shoe care, and safety, while promoting games and keeping our venue clean and upbeat.

As a Bowl Attendant, you’ll learn and operate multiple systems, handle payments, and ensure a fun, safe guest experience. Availability on weekdays and weekends is expected.

Qualifications

• Guest-focused mindset and customer service orientation.
• Teamwork is essential for a smooth operation.
• Ability to learn and use multiple store systems.
• Strong problem-solving and multi-tasking skills.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome guests and act as a FUN ambassador.
• Promote activities based on guest needs and availability.
• Troubleshoot lane malfunctions and assist guests with lane setup.
• Issue and clean bowling shoes and maintain shoe organization.
• Escort guests to lanes and help with lane setup and ball selection.
• Ensure bowling safety standards are followed.
• Process payments and welcome guests back.
• Keep bowl desk and lanes clean and organized.

Skills

Guest service

Teamwork

Problem solving

Multi-tasking

Systems learning

Job description

Job Description:

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guestswhile being a FUN ambassador!
• Promoting and recommending activities based on a Guest’s needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

7.25

13.5

We are an equal opportunity employer and participate in E-Verify in states where required.