Bowl Attendant

Main Event; Louisville (KY); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

50% off food

Tuition reimbursement

New center opening

Rewards program

Paid time off

Family fund

Certified trainer

Job summary

Main Event in Louisville, KY seeks a friendly Bowl Attendant to greet Guests, guide them through activities, and help ensure a safe, fun bowling experience. You will assist with lane setup, shoe handling, and customer inquiries while promoting activities and maintaining clean lanes and desks.

The role emphasizes guest service, teamwork, and ability to learn multiple systems. Availability on days, nights, and weekends is required to fit a dynamic entertainment venue.

Qualifications

• Guest-focused mindset and high energy to guide Guests through activities.
• Teamwork is essential to operate in a fast-paced family entertainment venue.
• Ability to learn and use multiple systems supporting the business.
• Strong communication with Guests, teammates and management.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcome and engage Guests as a FUN ambassador.
• Promote and recommend activities based on Guest needs and availability.
• Troubleshoot and handle lane malfunction calls.
• Issue and clean bowling shoes; maintain shoe organization.
• Escort Guests to lanes and assist with lane setup and ball selection.
• Ensure Guests follow safety standards.
• Process payment transactions and welcome Guests back.
• Maintain a clean Bowl Desk and lanes; complete side duties.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Systems use

Communication

Flexible hours

Tools

POS systems

Job description

Job Description

At Main Event, our Bowl Attendants set the stage for our Guests by providing a warm welcome and serving as their information source for all activities and specials! As a Bowl Attendant, you are helpful, knowledgeable, and have high energy, so you can guide our Guests through the activities we offer to ensure their experience is FUN and memorable. You’re an expert in ensuring the bowling experience is exceptional and using the various systems to perform your job successfully! You’re also dedicated to delivering the highest standards in safety and sanitation.

WHAT WILL YOU BE DOING DAILY?

• Upholding our cleanliness and safety standards (We take this seriously!)
• Welcome and engage with all guests while being a FUN ambassador!
• Promoting and recommending activities based on a Guest’s needs and activity availability
• Troubleshooting and handling lane malfunction calls
• Issuing and cleaning bowling shoes; maintaining shoe organization
• Escorting Guests to their lane and assisting them with their lane setup and ball selection
• Ensuring Guests adhere to all bowling safety standards (gotta play safe!)
• Processing payment transactions and welcoming our Guests back
• Maintaining a clean and organized Bowl Desk and lanes; completing side duties

POSITION REQUIREMENTS

• Prior food and beverage or retail experience a plus but not required
• Guest-focused mindset (We heart our Guests!)
• Teamwork is a must (Teamwork makes the dream work!)
• Strong problem-solving and multi-tasking skills
• Ability to learn and utilize multiple systems that support the business
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights, and/or weekends

PERKS!

Main Event Team Members are expected to give their best on the job, so we do our part in making sure we give you what you need to stay motivated, valued, and embrace living your best life!

• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

7.25 - 13.5

We are an equal opportunity employer and participate in E-Verify in states where required.