Boutique Sales Associate: Style & Customer Experience

URBN Urban Outfitters, Inc.; Chicago (IL); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical insurance

Employee discounts

PTO

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Chicago, IL is seeking a Sales Associate at our 1008 W Randolph St location to deliver a genuine, customized shopping experience and drive sales.

You will engage customers, share product knowledge, support omni-channel fulfillment, and help maintain visual standards while collaborating with a lively team. The role includes working nights, weekends, and holidays to meet store needs.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.

Skills

Customer service

Team player

Flexible hours

Excellent communication

Job description

URBN Urban Outfitters, Inc. in Chicago, IL is seeking a Sales Associate at our 1008 W Randolph St location to deliver a genuine, customized shopping experience and drive sales.

You will engage customers, share product knowledge, support omni-channel fulfillment, and help maintain visual standards while collaborating with a lively team. The role includes working nights, weekends, and holidays to meet store needs.