Boutique Sales Associate

Spotlight-Events-Inc; Eagle (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Annual bonus based on EBITDA

401(k) with 3% company contribution

Employee-owned (ESOP)

Job summary

Spotlight Events, Inc. in Eagle, Idaho, seeks a self-motivated Boutique Sales Associate to manage on-site boutiques at our pop-up events.

You will set up, maintain inventory, assist with stage and truck logistics, and deliver outstanding client service in line with Spotlight’s standards. The role requires prior retail or customer service experience, strong organization, attention to detail, and the ability to thrive in high-energy environments.

Qualifications

• Prior customer service or retail experience required.
• Excellent organizational skills and attention to detail.
• Ability to work in high-energy environments.

Responsibilities

• Set up and tear down the pop-up boutique at events.
• Maintain an organized, visually appealing store.
• Manage cash drawer and reconcile discrepancies.
• Meet city-specific sales goals through upselling.
• Operate POS system for transactions, returns, exchanges.
• Build lasting client relationships and deliver excellent service.
• Understand Spotlight procedures to answer questions.
• Assist with stage setup and logistics as needed.

Skills

Customer service

Retail experience

Organizational skills

Problem-solving

Communication

Tools

POS system

Job description

Spotlight Events, Inc. is an employee-owned (ESOP), a purpose-driven organization headquartered in Eagle, Idaho. For nearly three decades, our brands—Spotlight Dance Cup and LEAP National Dance Competition—have stood at the forefront of the competitive dance industry, producing approximately 90 events in 30 states and 50+ cities annually.

Our Mission is simple: Inspire and Celebrate Young Adults through the Arts. Powered by the Entrepreneurial Operating System (EOS) and grounded in accountability, excellence, and growth, we are rapidly expanding our national footprint and seeking dynamic leaders who can grow with us.

Our Company Core Values

define who we are:

• “Break A Leg” - Passionate, Disciplined, Self-Starter Energy That Inspires Excellence ( Anti-Values: Complacency, Low Effort, Waiting for Orders Instead of Leading)
• “A Cut Above” - Delivering the Shining Standard. Creating Raving Fans - internally and externally. Honor above all, in all things. ( Anti-Values: Inconsistency, Mediocrity, Doing Just Enough to Get By, Disrespect, Lack of Integrity)
• “The Show Must Go On” - Adapt & Overcome with Resourcefulness, Flexibility, and Relentless Drive to Get It Done ( Anti Values: Excuses, Rigidity, Giving Up When Challenges Arise)
• “Support Your Friends” - Celebrate Others, Uplift the Team, and Make People Feel Valued ( Anti Values: Gossip, Selfishness, "Not My Job" Mentality)
• “Pride of Ownership” - Own the Details, Grow Relentlessly, and Treat Every Dollar Earned or Saved as if It Were Your Own ( Anti Values: Neglect, Waste, Blame-Shifting, Lack of Accountability/Growth)

Benefits & Culture

• Mission-Driven Work: Inspire and celebrate the next generation of artists across the country
• 100% Employee-Owned (ESOP): Build long-term wealth and ownership in a rapidly growing company
• Annual Bonus based on % of EBITDA, subject to eligibility
• 401(k) Retirement Plan with 3% Company Contribution, subject to plan eligibility

Who We Are Looking For

We are seeking self-motivated Boutique Sales Associates with exceptional organizational skills, attention to detail, and strong follow-through. The ideal candidate thrives in customer-facing environments, works well independently or with a team, and enjoys delivering memorable experiences. Outstanding communication skills, critical thinking, and a solutions-oriented mindset are essential.

If this is you, consider joining us as we grow and doing amazing things in the performing arts industry!

Position Overview

The Boutique Sales Associate is responsible for managing Spotlight’s on-site boutique at events, ensuring an engaging shopping experience and smooth merchandise operations. This role involves setting up and tearing down pop-up retail locations, maintaining inventory accuracy, assisting with stage or truck setup as needed, and providing excellent client service in alignment with Spotlight’s standards.

Key Responsibilities

• Set up and tear down the pop-up boutique at events, often early mornings or late evenings
• Maintain an organized, visually appealing, and well-stocked store
• Accurately count, reconcile, and manage a cash drawer, reporting discrepancies to management
• Meet city-specific sales goals through suggestive selling, multiple product sales, and upselling strategies
• Conduct post-event inventory to assist in restocking and maintain proper quantities
• Operate the point-of-sale (POS) system for all transactions, returns, and exchanges
• Build lasting relationships with clients and customers
• Provide knowledgeable, friendly service and uphold Spotlight’s customer experience standards
• Understand Spotlight Dance Cup procedures and guidelines to accurately answer questions
• Assist with stage setup once boutique duties are completeSupport truck loading and unloading as needed

Key Qualifications & Competencies

• Knowledge of merchandise display and retail best practices helpful
• Exposure to dance, theater, or live event environments (Preferred)
• Prior customer service or retail experience required; merchandising knowledge (Preferred)
• Familiarity with dance or performing arts is a plus
• Excellent organizational skills and attention to detail
• Strong problem-solving and critical thinking abilities
• Ability to remain professional and positive in high-energy environments

Work Environment & Physical Demands

Travel is required during our event season (January–July), and team members must reside within reasonable proximity to a U.S. international airport or hub to accommodate frequent travel.

On average, the role involves attending approximately 6–10 regional events each year, typically lasting 3–5 days, with the possibility of 1–2 national events lasting 6–8 days.

Physical demands include lifting up to 50 pounds, setting up equipment, and working in a variety of environments, such as event venues, hotels, and stages. Staff members must also be comfortable sharing hotel accommodations with same-gender colleagues during event assignments.

Mock Training

All new/first year event staff are required to attend an audition and training session in Eagle, Idaho (Typically hosted January 4th–8th). Spotlight provides flights, transport, lodging, and meals. Travel may occur one day before or after the scheduled dates.

General Scope of Duties

The responsibilities outlined in this Job Description reflect the primary functions and common day-to-day expectations of the role. They intend to provide a clear overview rather than an exhaustive list. As our organization evolves, additional tasks or adjusted responsibilities may be assigned to support operational needs, seasonal demands, or strategic priorities. Spotlight Events, Inc. reserves the right to modify, expand, or adjust duties at any time as business needs require.

Equal Employment Opportunity Statement

Spotlight Events, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.