Boutique Manager - Miami

Technogym S.p.A.; Miami (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

Technogym in the USA seeks a Store Manager with a keen eye for luxury and design, passionate about our brand and wellness. You will lead a team to achieve sales targets, create inviting visuals, and deliver outstanding customer service while embodying Passion and Responsibility.

This role requires 8+ years in luxury retail management, strong leadership, and the ability to build relationships with clients and internal teams.

Qualifications

• 8+ years’ experience as Store Manager in luxury retail
• Managerial experience with development of business
• Exceptional customer-service skills with commercial focus
• Consultative sales approach and relationship building
• Ability to leverage networks and local marketing/media
• Strategic thinking with entrepreneurial/hands-on approach
• Strong initiative and leadership of teams
• Familiarity with Store operation applications (Sales Force, SAP)

Responsibilities

• Direct the flagship/store to achieve sales objectives and superior customer experience
• Attract new customers and organize events to generate new business
• Lead sales teams in design events and trade shows
• Nurture client relationships inside and outside the store and manage customer databases
• Provide training to develop product knowledge and selling skills
• Coordinate with other departments for excellent customer service
• Maintain store appearance, safety, and visual merchandising standards
• Ensure knowledge of brand activities, locations, events and marketing initiatives

Skills

Store management

Leadership

Sales strategy

Customer service

Retail networks

Strategic thinking

Salesforce

Team leadership

Tools

Salesforce

SAP

Job description

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for a Store Manager with a keen eye for luxury and design, a genuine interest in our brand, and a real passion for working out and wellness.

In this role, you will act as an ambassador in making each and every customer feel special from the moment they come through our doors.

As a Store Manager, you will drive your team to achieve targets, find new ways to maximize sales and profits, organize training activities to help further develop your team, and make sure that everything in the store looks inviting at all times;

You will lead by example and demonstrate our key values of Passion and Responsibility.

Your Impact

• Direct the FlagShip/Store/Corner in order to achieve sales objectives ensuring a supreme customer experience
• Be proactive in attracting new customers, promoting and organizing events in order to generate new business opportunities
• Participate in and involve the sales teams in design events and trade shows
• Nurture relationships with clients, in-store and outside the store, implementing customer database activities
• Promote a unique, memorable shopping experience by implementing customer focus, storytelling, extraordinary service, selling skills and aptitude
• Ensure store team participation by providing training sessions to develop and strengthen their knowledge on different topics such as collections, selling techniques and brand and inspiration stories
• Liaise with other departments to guarantee excellent customer service
• Ensure good maintenance, a safe environment, excellent functioning of the store as well as respect for visual merchandising instructions and excellent grooming standards
• Guarantee extensive knowledge of brand activities, locations, events and marketing activities
• Facilitate and promote cooperation across Consumer Sales Channels (Retail, Teleselling and Field Sales)

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a passion for design, luxury goods, fashion, Made in Italy, art, working out and a healthy lifestyle.

What you should bring:

• 8+ years’ experience as Store Manager in a luxury retail environment, preferably in the design field or working with luxury products
• Managerial experience with an emphasis on developing a business
• Previous retail management experience, exceptional customer-service skills, as well as a commercial focus and a consultative sales approach
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
• Ability to think strategically and a demonstrable entrepreneurial/hands-on approach
• Bold sense of initiative
• Ability to acquire some expertise in Store operation applications (Sales Force, SAP)
• Excellent team leadership
• Ability to create and cultivate a network

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: 06250230965 Certified Electronic Mail (PEC): [e-mail] Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 201500000083