Boutique Manager

Aritzia; Cleveland (OH); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Product Discount

Wellness Resources

Aspirational Workspace

Job summary

Aritzia in Cleveland, OH seeks a Boutique Manager to lead our retail team, delivering world-class experiences and building loyal client relationships. You will balance sales and service by putting the right people in the right places, while driving People, Clients, Product, Space, and Operations to meet daily goals.

You will manage day-to-day team performance, support career development, and foster an engaging employee experience within our brand’s Everyday Luxury culture.

Qualifications

• Proven ability to lead a retail team and drive sales.
• Excellent customer service and relationship-building skills.
• Strong communication and collaboration across teams.
• Understanding of visual merchandising and brand standards.

Responsibilities

• Lead the boutique team to sell clothing and deliver exceptional experiences.
• Balance staffing to optimize sales and service.
• Own People, Clients, Product, Space, Risk and Operations for an outstanding shopping environment.
• Oversee day-to-day retail performance and develop a high-performing roster.

Skills

Retail Leadership

Team Management

Customer Service

Communication

Job description

The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

Aritzia is growing, and our Boutique Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged boutique roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Manager, you will:

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
• Create an optimal balance of sales and service by having the right people in the right place at the right time
• Own or elevate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Manager has:

• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and inspire the team to reach their highest potential
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE COMPENSATION

The typical hiring range for this position is $35.00 - $46.00 USD per hour.

Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.