Boutique Manager

Hyde Luxury Apparel; Big Sky (MT); Presencial; USD 45.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Paid time off

Competitive salary

Opportunity for advancement

Descripción de la vacante

Hyde Luxury Apparel in Big Sky, Montana is hiring a Boutique Manager to oversee sales, client relationships, and daily operations. The role demands a passion for luxury retail and exceptional customer service. Candidates should have at least 2 years of experience in luxury or customer-facing sales and be ready to deliver elevated shopping experiences.

This position offers competitive compensation, performance incentives, and a supportive team-oriented culture. Join us to work with designer brands and live in beautiful Big Sky!

Formación

• 2+ years of experience in luxury retail or customer-facing sales.
• Strong sales skills with proven ability to build client relationships.
• Excellent communication and organizational skills.

Responsabilidades

• Deliver exceptional customer service and personalized styling.
• Build and maintain client relationships through follow-up.
• Process transactions and support inventory management.
• Maintain luxury visual standards and store organization.
• Foster a positive team environment and support events.

Conocimientos

Sales skills

Client relationship management

Communication skills

Organizational skills

Descripción del empleo

Benefits

• Employee discounts
• Paid time off
• Competitive salary
• Opportunity for advancement

About HYDE

HYDE Luxury Apparel is Big Sky's premier luxury fashion destination, offering a curated collection of designer apparel, footwear, accessories, and lifestyle brands. We are passionate about delivering exceptional service and personalized experiences for clients who appreciate quality, craftsmanship, and style.

Position Overview

HYDE is seeking an experienced Boutique Manager to lead sales, client relationships, merchandising, and daily boutique operations. This hands-on role is ideal for someone who thrives in luxury retail, enjoys building lasting customer relationships, and is committed to delivering an elevated shopping experience.

As a key holder, you will confidently manage the boutique independently when scheduled while also collaborating with teammates during busy periods, events, and holidays.

Responsibilities

• Luxury Client Experience & Sales
  • Deliver exceptional customer service and personalized styling recommendations.
  • Build and maintain strong client relationships through clienteling and follow-up communication.
  • Develop expertise in merchandise, seasonal collections, and luxury fashion trends.
  • Meet and exceed individual and store sales goals.
  • Create memorable shopping experiences that drive loyalty and repeat business.
• Boutique Operations
  • Open and close the boutique as a trusted key holder.
  • Process transactions accurately and efficiently.
  • Support inventory management, receiving, transfers, and stock replenishment.
  • Maintain store organization, cleanliness, and operational excellence.
  • Assist with loss prevention and security procedures.
• Visual Merchandising
  • Maintain luxury visual standards throughout the boutique.
  • Assist with floor sets, displays, and seasonal merchandising updates.
  • Ensure merchandise presentation reflects HYDE's brand image.
• Team Collaboration
  • Foster a positive and professional team environment.
  • Share product knowledge and best practices.
  • Support store events, promotions, and community engagement initiatives.

Qualifications

• Required
• 2+ years of experience in luxury retail, fashion retail, hospitality, or customer-facing sales.
• Strong sales skills and a proven ability to build client relationships.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Professional appearance and passion for luxury fashion and styling.
• Availability to work a year-round schedule, including weekends and holidays.

• Preferred
• Experience as a Boutique Manager, Key Holder, Assistant Manager, Retail Supervisor, or Luxury Sales Associate.
• Experience with luxury apparel, designer brands, jewelry, footwear, or premium lifestyle products.
• Knowledge of visual merchandising, inventory management, and retail operations.
• Experience in a luxury resort or destination retail environment.

Why Join HYDE?

• Competitive compensation
• Performance-based sales incentives
• Employee merchandise discount
• Growth and advancement opportunities
• Supportive, team-oriented culture
• Work with premium luxury fashion brands
• Live and work in beautiful Big Sky, Montana

If you are passionate about luxury retail, client service, fashion, and boutique operations, we invite you to join the HYDE team and help create exceptional experiences for every client.