Boutique Hotel Room Attendant

Spearhead Hospitality, LLC; Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Robey Hotel, operated by Spearhead Hospitality, is seeking a detail-oriented Housekeeper to maintain guest rooms and public areas in Chicago, IL. You will greet guests warmly, clean rooms to standard, and help ensure a comfortable stay.

You may also assist with linens, amenities, and timely repairs while upholding safety policies. Join an equal opportunity employer committed to high standards and guest satisfaction, with flexible schedules that may include holidays and weekends.

Qualifications

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality

Responsibilities

• Clean and maintain guest rooms to ensure rooms meet established standards
• Greet guests upon interaction with a warm and friendly greeting
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming
• Change bed linens and replace towels and other amenities
• Clean and polish furniture and fixtures; dust furniture, walls or equipment
• Notify managers concerning the need for repairs in guest rooms
• Process guest items left in rooms according to lost and found policy
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Ensure overall guest satisfaction
• Perform other duties as requested by management
• Work schedule varies and may include working on holidays, and weekends.

Job description

The Robey Hotel, operated by Spearhead Hospitality, is seeking a detail-oriented Housekeeper to maintain guest rooms and public areas in Chicago, IL. You will greet guests warmly, clean rooms to standard, and help ensure a comfortable stay.

You may also assist with linens, amenities, and timely repairs while upholding safety policies. Join an equal opportunity employer committed to high standards and guest satisfaction, with flexible schedules that may include holidays and weekends.