Boutique Hotel Bus Person — Guest Service & Support

Kessler Collection; Charlotte (NC); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Educational opportunities / Tuition

Job summary

Kessler Hotels in Charlotte, NC is seeking a friendly Bus Person to support servers and ensure spotless dining areas during all service hours. You will keep tables clean, assist with beverage service, and help maintain high standards of cleanliness and guest satisfaction.

Ideal candidates have a High School diploma or equivalent, are able to stand for long shifts, and can lift up to 100 pounds as needed. Flexible hours and physical stamina are important for this role.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Responsibilities

• Keep all work areas clean and properly stocked according to the current meal period.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in waiter’s absence as needed.
• Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).

Skills

Customer service

Flexibility

Heavy lifting

Stand for long hours

Education

High School diploma or equivalent

Job description

Kessler Hotels in Charlotte, NC is seeking a friendly Bus Person to support servers and ensure spotless dining areas during all service hours. You will keep tables clean, assist with beverage service, and help maintain high standards of cleanliness and guest satisfaction.

Ideal candidates have a High School diploma or equivalent, are able to stand for long shifts, and can lift up to 100 pounds as needed. Flexible hours and physical stamina are important for this role.