Boutique Hotel Attendant — Guest Experience Pro

Kimpton Hotels & Restaurants; Vero Beach (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Kimpton Hotels & Restaurants in Florida seeks a friendly hotel housekeeper to maintain cleanliness and deliver outstanding guest service across our property. You’ll be part of a team that creates personally tailored experiences for guests and helps scenes feel welcoming.

Responsibilities include cleaning public areas and guest rooms, setting up meeting spaces, delivering items, and responding promptly to guest requests.

Qualifications

• Minimum 1 year of customer service experience.
• High School Diploma preferred.
• Prior housekeeping experience is a plus.
• Strong verbal communication and writing skills.
• Flexible schedule, including evenings, weekends and holidays when needed.

Responsibilities

• Maintain cleanliness and appearance of the hotel and provide amazing service to our guests.
• Act as an advocate for the hotel and create personal guest experiences.
• Develop relationships with guests to encourage return visits.
• Set up and maintain meeting rooms and functions according to sheets.
• Deliver housekeeping items to guest rooms on request.
• Receive assignments, keys, and guest requests from supervisor at shift start.
• Check and replenish supplies and cleaning tools.
• Respond promptly to guest requests in a friendly manner.
• Return lost items with proper documentation to Housekeeping.

Skills

Customer service

Verbal communication

Flexible schedule

Education

High School Diploma

Job description

Kimpton Hotels & Restaurants in Florida seeks a friendly hotel housekeeper to maintain cleanliness and deliver outstanding guest service across our property. You’ll be part of a team that creates personally tailored experiences for guests and helps scenes feel welcoming.

Responsibilities include cleaning public areas and guest rooms, setting up meeting spaces, delivering items, and responding promptly to guest requests.