Boutique Fitness Studio Manager - Tempe

Empowered Pilates - AZ; Tempe (AZ); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical Benefits

PTO & Holidays

Bonus potential

Free Pilates classes

Employee discount

Job summary

Club Pilates in Tempe, AZ seeks a dynamic Studio Manager who is confident and energetic, with a passion for coaching and customer service. The role oversees sales, operations and member services, reporting to the District Manager.

Lead a team of Member Support Specialists in a fast-growing environment where growth and learning are encouraged. The ideal candidate brings 2+ years in fitness or retail sales, leadership experience, and strong communication skills.

Qualifications

• 2+ years of retail or fitness sales experience.
• 2+ years of leadership experience.
• Ability to drive four revenue streams: memberships, retail, private training, and teacher training.
• Excellent communication and strong interpersonal skills.
• Willingness to learn and grow within the role.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into free introductory class.
• Drive Membership sales through outside sales and business development efforts.
• Manage staff schedule.
• Ensure studio retail/products are stocked with accurate inventory counts.
• Lead, Manage and Hold Accountable - Member Support Specialists.
• Proficiency in Club Ready, including revenue reports and attendance reports.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Skills

Retail sales

Leadership

Sales training

Customer service

Communication

Data management

Organization

Studio software

Tools

Club Ready

Job description

ARE YOU A MAGICAL UNICORN?

Are you an outgoing extrovert that LOVES PEOPLE?!

We are seeking someone CONFIDENT and ENERGETIC that loves people and sales with equal enthusiasm.

The ideal candidate will be POSITIVE and ENTHUSIASTIC, and have a passion for supporting our team and community. The right person for this job will have a love for coaching and developing a team as well as an extreme passion for customer service! If you are FRIENDLY and willing to learn, while building relationships with new and existing teammates and members, you'll be a great addition to our team!

We are a fairly young company that is growing at break-neck speeds, so things will change quickly, and we promise you will NEVER be bored! That also means that we promise that you will be given ample opportunity to grow, develop, and be challenged! Our purpose:

To provide an ENCOURAGING and INCLUSIVE community experience that empowers EVERYONE to live their best life. (We do this with the power of MOVEMENT through the Mind-Body connection of Pilates).

At our core, we are people who:

• ARE POSITIVE & ENTHUSIASTIC
• SUPPORT OUR COMMUNITY AND TEAM
• GROW OR DIE

If you are shaking your head in disbelief because this RARE GEM OF A HUMAN sounds an awful lot like you,

If you are concerned about the ridiculous number of exclamation points we've used so far in this job ad, we kindly recommend scrolling onto the next posting now.

Are you still reading? Are you still thinking that you have found the career of your dreams? AWESOME! Then check out some of the technical requirements of the job:

The Studio Manager will oversee all studio functionality including Sales, Operations, and Member Services. Member Support Specialists will report directly to the Studio Manager. Studio Manager will report directly to the District Manager.

QUALIFICATIONS AND SKILLS:

• 2+ years of retail sales or fitness sales experience
• 2+ years of Leadership experience
• Confident in generating personal sales and training Member Support Specialists in sales
• Ability to work independently and collaborate with Leadership Team
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy with the ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and studio software
• Willingness to GROW and LEARN!

RESPONSIBILITIES AND DUTIES:

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into free introductory class
• Drive Membership sales through outside sales and business development efforts
• Manage staff schedule
• Ensuring that studio retail/products are stocked with accurate inventory counts
• Lead, Manage and Hold Accountable - Member Support Specialists
• Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

COMPENSATION & BENEFITS:

• 48-55k Salary: Based on Skills & Experience.
• Medical Benefits Available
• PTO and Paid Holidays
• Opportunity to bonus, based on performance
• Unlimited growth potential within the company
• FREE Pilates classes and employee discount

COMPANY CULTURE & CORE VALUES

• People-oriented: We provide a positive, encouraging, and energetic environment that focuses on highlighting and growing the unique abilities of our team.
• Team-oriented: Our team is cooperative and collaborative; we support our team and our community. We believe that the team that works hard together and plays together, stays together, so we offer many opportunities to engage as a team.
• Outcome-oriented: We are results-focused with a strong performance culture, and strive for EXCELLENCE by improving every day.

Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with 1000 locations across 5 countries (and growing!). Due to its impressive domestic and international growth, Club Pilates has been ranked #1 on Franchise Times'Fast & Seriousin both 2019 and 2020, landed at #104 on Entrepreneur Magazine's 2021 Franchise 500, marking its fifth consecutive year on the list, as well as appearing in Inc. Magazine's Inc. 5000 list three years running.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. Class formats are designed with the vision of making Pilates more accessible, approachable and welcoming to everyone. Club Pilates is also the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre.