Boutique Director

Brobston Group LLC; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Brobston Group LLC is seeking a Boutique Director for their San Francisco location. The ideal candidate will lead and develop a high-performing team that delivers exceptional client service while achieving business targets. This role emphasizes coaching, collaboration with cross-functional teams, and managing boutique operations efficiently.

With a focus on luxury retail, the Boutique Director will ensure the boutique's image and operational standards are upheld. A passion for delivering exceptional client experiences and strong leadership skills are essential.

Qualifications

• Minimum 7 years of related experience in retail.
• Proven leadership and coaching skills.
• Ability to maintain a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead and develop boutique leadership and staff.
• Achieve business goals by partnering with the team.
• Ensure boutique image and operational standards are upheld.
• Manage boutique operations including late nights and weekends.

Skills

People leadership

Coaching

Communication skills

Client experience delivery

Luxury retail passion

Education

Bachelor's degree

Job description

Summary

The Boutique Director leads the San Francisco boutique, building and developing a high-performing team to deliver exceptional client service and exceed business targets. This role emphasizes people leadership, coaching boutique leaders, and partnering with cross-functional teams to drive sales and operational excellence.

Responsibilities

• Lead, coach, and develop boutique leadership and staff to deliver an elevated client experience
• Develop and achieve business goals, partnering with the boutique team and Home Office on strategic initiatives to increase sales
• Empower leaders to manage direct reports and assigned business responsibilities
• Represent the brand in the market and grow the client base through community partnerships and events
• Ensure boutique image and operational standards are upheld and drive continuous improvement using KPIs
• Manage scheduling and boutique operations, including late nights, weekends, and some holidays

Requirements

• Minimum 7 years of related experience
• Bachelor's degree preferred
• Proven people leadership, coaching, and communication skills
• Passion for luxury retail and delivering exceptional client experiences
• Ability to lift 15 lbs and maintain a flexible schedule including nights, weekends, and holidays
• In-store presence required to manage boutique operations and team development