Boutique Assistant Director

Abel Richard; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

A luxury boutique in Miami is seeking a Boutique Assistant Director to support the Boutique Director in executing retail strategy and enhancing client experiences. The ideal candidate will have over 7 years of high or ultra-luxury retail experience and at least 3 years in a senior leadership role. Key responsibilities include driving sales performance and managing high-profile client relationships. A commitment to operational excellence and discretion is essential in this role that supports a prestigious brand.

Qualifications

• Minimum 7 years of experience in high or ultra-luxury retail.
• At least 3 years in a senior leadership role (Assistant Director or equivalent).
• Proven success managing UHNW client portfolios and high-value transactions.
• Strong understanding of Miami's global luxury market and client expectations.
• Exceptional executive presence and communication skills.
• Multilingual fluency preferred (Mandarin, French, Arabic, or Spanish).
• Advanced proficiency in CRM platforms.

Responsibilities

• Partner with the Boutique Director to drive sales objectives and operational priorities.
• Deliver an exceptional, personalized client experience.
• Lead client development initiatives with UHNW collectors and cultural figures.
• Drive sales performance through KPI oversight.
• Support private appointments and exclusive brand activations.
• Coach and mentor senior Client Advisors.
• Ensure excellence in inventory management and daily boutique operations.
• Act as acting Boutique Director when required.

Skills

Client relationship management

Leadership

Sales performance management

Communication skills

Cultural fluency

CRM proficiency

Multilingual fluency

Tools

CRM platforms

Job description

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Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations based in Miami, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited‑edition creations that seamlessly blend technology, high‑tech material innovation, personality, and purpose.

Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication.

Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across key luxury markets, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint.

Position Overview

The Boutique Assistant Director serves as a senior leader within the boutique and the primary partner to the Boutique Director. This role is responsible for supporting strategic execution, driving commercial performance, and upholding the Maison’s elevated standards across client experience, team leadership, and operations. In Miami, this role requires a leader deeply attuned to global UHNW clientele, cultural tastemakers, and international collectors, with the ability to navigate high‑profile client relationships while maintaining discretion, sophistication, and operational excellence.

Key Responsibilities

• Partner with the Boutique Director to execute boutique strategy, sales objectives, and operational priorities
• Uphold and deliver an exceptional, highly personalized client experience aligned with Abel Richard’s Maison standards
• Lead advanced client development initiatives with UHNW collectors, international clients, and key cultural figures
• Drive sales performance through CRM strategy, KPI oversight, and senior‑level clienteling
• Support and lead private appointments, bespoke experiences, and exclusive brand activations
• Coach, mentor, and elevate senior Client Advisors and leadership team members
• Ensure excellence across inventory management, visual presentation, and daily boutique operations
• Serve as acting Boutique Director when required, maintaining leadership continuity and operational control

Requirements

• Minimum 7 years of experience in high or ultra‑luxury retail
• At least 3 years in a senior leadership role (Assistant Director, Senior Manager, or equivalent)
• Proven success managing UHNW client portfolios and high‑value transactions
• Strong understanding of Miami’s global luxury market and client expectations
• Exceptional executive presence, communication skills, and professional discretion
• Multilingual fluency preferred (Mandarin, French, Arabic, or Spanish)
• Advanced proficiency in CRM platforms, leadership development, and luxury event execution

Why Join Us

At Abel Richard, leadership is defined by vision, precision, and cultural fluency. This role offers the opportunity to shape boutique performance, influence brand presence, and contribute meaningfully to the growth of a modern luxury Maison.

Our Commitment

Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.