Boutique Administrator - Ala Moana

Van Cleef and Arpels; Honolulu (HI); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Wellness reimbursement

Volunteer days

Job summary

Van Cleef & Arpels in the United States is seeking an Operations Administrator to support logistics, inventory, and boutique operations. Reporting to the Operations Manager, you will handle shipping, transfers, repairs, and ensure 100% tagging accuracy while maintaining brand procedures.

The ideal candidate has a bachelor’s degree with 4 years of related experience, strong MS Office skills, SAP knowledge, and the ability to work evenings and weekends with up to 10% travel.

Qualifications

• Bachelor's degree with 4 years of related experience in administration, operations, or customer service is required.
• Excellent Microsoft Office skills and SAP knowledge are preferred.
• Ability to work evenings and weekends and travel up to 10% of the time.
• Strong attention to detail and adherence to brand procedures.
• Experience in luxury retail or operations is a plus.

Responsibilities

• Coordinate the annual inventory, daily reconciliation, cycle counts and safe organization to ensure a fluid sales process and a seamless client experience
• Prepare paperwork for accounting in a timely manner
• Organize and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams
• Ensure all paperwork aligns with Richemont North America policies and audit scores are accurate for the boutique
• Support boutique management and business relationships with vendors

Skills

Excellent communication

Organizational skills

Multitasking under pressure

Flexible schedule

Travel readiness

Education

Bachelor's degree + 4 years related experience

Tools

Microsoft Office

SAP

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Are you a good match?

Ideal candidate for this role will possess a strong ability to work under pressure, multitask and has excellent communication and organizational skills. Excellent Microsoft office skill and SAP knowledge is preferred. A bachelor's degree with 4 years of related experience in administration, operations, or customer service is required. The ability to work evenings and weekends, as well as flexibility to travel up to 10% of the time is required.

What are we expecting from you?

Reporting to the Operations Manager, you will be responsible for executing administrative and logistic tasks, ensuring compliance with brand security and operational procedures. You will be handling shipping, receiving, managing transfers all outgoing and incoming repairs and require 100% tagging accuracy. You will also support all aspects of operations including boutique maintenance, supply ordering and any needs to facilitate the sales process.

In this role, you will:

• Coordinate the annual inventory, daily reconciliation, cycle counts and safe organization to ensure a fluid sales process and a seamless client experience
• Prepare paperwork for accounting in a timely manner
• Organize and prepare for weekly and monthly audits and provide assistance when requested by our finance and auditing teams
• Ensure all paperwork is in line with Richemont North America policies, as well as those of Van Cleef & Arpels and ensure accurate audit scores for the boutique
• Use clear and concise communication to support Boutique Management and business relationships with vendors

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Pay band is $32-$34/hr, bonus eligible