Bourbon Steak Food Runner

Fairmont Hotels & Resorts; Scottsdale (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Medical benefits

401K / retirement

Career development

Job summary

Fairmont Scottsdale Princess in Arizona seeks a Food Runner to support our kitchen and dining team. You will review tickets, communicate with kitchen and front-of-house, and deliver meals to guests with grace and speed.

The role emphasizes professional service, accuracy, and Five Diamond standards. Prior fine dining experience and strong communication are essential; we offer competitive benefits and development opportunities.

Qualifications

• 2 years’ fine dining service experience required.
• Previous POS system experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus on guest needs, remaining calm and courteous.

Responsibilities

• Review kitchen tickets and communicate with the Kitchen and FOH team.
• Deliver food to guests with precision and friendly manner.
• Maintain professional, engaging and friendly service.
• Execute side work daily with precision.
• Carry a tray and tray jack up to 25 pounds efficiently.
• Converse with guests respectfully and provide Five Diamond Service.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Teamwork

Ability to work under pressure

Fine dining service experience

Tools

POS system experience

Job description

Company Description

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt‑out option during the assessment. This option will not impact your assessment scoring or consideration for the role.

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award‑winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s In It For You

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

Food Runner duties include precise review of all kitchen tickets, communicating well with the kitchen and FOH team, delivering food to the guests in a detailed and friendly manner.

• Consistently offers professional, engaging and friendly service
• Communicating with the Kitchen and FOH team efficiently
• Taking food items from the kitchen to the guest tables with grace, precision, and speed
• Detail oriented
• Executing side work daily with precision
• Carrying a tray and a tray jack that weigh up to 25 pounds at a swift pace efficiently
• Conversing with the guest naturally and respectfully
• Providing Five Diamond Service to our External and Internal guests daily

Qualifications

• 2 years previous fine dining service experience required
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your Team And Working Environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/