Bourbon Steak Food Runner

Accorhotel; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO benefits

Matching retirement plan

Travel discounts

Free meals on site

Medical and dental benefits

Career development opportunities

Job summary

Fairmont Scottsdale Princess is a AAA Five Diamond hotel inviting you to join our Food Runner team. You will review kitchen tickets, coordinate with kitchen and FOH, and deliver food to guests with precision and warmth.

Two years of fine dining service, strong communication, reliability, and ability to work under pressure are valued. POS experience is a plus; be a team player and help provide Five Diamond Service daily.

Qualifications

• Two years of fine dining service experience is required.
• Previous POS system experience is an asset.
• Excellent communication and organizational skills are essential.
• Strong interpersonal and problem‑solving abilities are expected.
• Highly responsible and reliable, with professional appearance and demeanor.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Food Runner duties include precise review of all kitchen tickets.
• Communicate effectively with the kitchen and FOH team.
• Deliver food to guests in a detailed and friendly manner.
• Provide professional, engaging, and friendly service consistently.
• Support kitchen and FOH teams with efficient communication.
• Assist with side work daily with precision.
• Carry a tray and tray jack up to 25 pounds at a swift pace.
• Engage with guests politely and respectfully, delivering Five Diamond service.

Skills

Fine dining service

Communication

Organizational skills

Interpersonal skills

Problem solving

Reliability

Teamwork

Ability to work under pressure

Guest service

Tools

POS system

Job description

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Food Runner duties include precise review of all kitchen tickets, communicating well with the kitchen and FOH team, delivering food to the guests in a detailed and friendly manner.

• Consistently offers professional, engaging and friendly service
• Communicating with the Kitchen and FOH team efficiently
• Taking food items from the kitchen to the guest tables with grace, precision, and speed
• Detail oriented
• Executing side work daily with precision
• Carrying a tray and a tray jack that weigh up to 25 pounds at a swift pace efficiently
• Conversing with the guest naturally and respectfully
• Providing Five Diamond Service to our External and Internal guests daily

• 2 years previous fine dining service experience required
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS