Bossier City - Housekeeping QA Inspector

The Burks Companies Inc; Bossier City (LA); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Holiday pay

Vacation pay

Job summary

The Burks Companies Inc. is seeking a Housekeeping Quality Assurance Inspector for their luxury hotel in Bossier City, Louisiana. This full-time position offers a starting pay between $13.00 and $14.00 per hour, along with comprehensive housekeeping training and a benefits package including medical and vacation pay.

In this role, you will inspect guest rooms to ensure cleanliness, respond to customer requests, and assist housekeeping attendants. The ideal candidate should be at least 21 years old and possess strong communication and organizational skills.

Qualifications

• 21 years old or older.
• Ability to communicate clearly with guests and team members.
• Flexibility to work hours including weekends and evenings when necessary.
• Prior experience as a Housekeeping Supervisor or QA Inspector is a positive.

Responsibilities

• Inspect guest rooms, corridors, and fitness center to confirm cleanliness.
• Respond promptly to customer needs and special requests from guests.
• Monitor own work to ensure quality and maintain cleanliness.
• Report maintenance issues and lost and found items to the supervisor.

Skills

Knowledge of computers

Good command of the English language

Attention to detail

Excellent organizational skills

Education

High School diploma or equivalent

Job description

Housekeeping Quality Assurance Inspector (Guest Room Inspections)

Full‑time position at The Burks Companies, Inc. (TBC) in a brand new, fully renovated luxury hotel/casino. Starting pay: $13.00–$14.00 per hour, depending on experience. TBC offers comprehensive housekeeping training and a benefits package including medical, dental, vision, life insurance, direct deposit, holiday and vacation pay.

About The Burks Companies, Inc.

With more than 30 years of experience, TBC is a leading integrated facilities management company serving the commercial, life sciences, and hospitality industry. Our clients rely on exceptional cleanliness and appearance; we provide the skilled team to achieve those standards.

A Day in the Life of a Guest Room Quality Control Inspector

• You inspect every detail of guest rooms, corridors, elevators, and fitness center to confirm the “quality of clean” achieved by housekeeping attendants.
• You evaluate and rate cleaning performance, report results immediately to the Hotel Housekeeping Supervisor, and ensure deficiencies are addressed.
• You report room discrepancies related to maintenance problems to the supervisor.

Job Duties

• Customer Service: Respond promptly to customer needs and special requests from guests.
• Team Work: Treat people with respect, keep commitments, uphold organizational values, and assist with preventative cleaning programs.
• Quality: Demonstrate accuracy and thoroughness; monitor own work to ensure quality; maintain cleanliness of storage room and stock carts.
• Quantity: Meet productivity standards and complete work within a timely manner and approved budget.
• Safety and Security: Observe safety and security procedures, report unsafe conditions, and use chemicals and equipment properly.
• Key Control: Responsible for any assigned keys and for following key control policies.
• Dependability: Consistently attend work on time, meet demands of industry including holidays and weekends.
• Initiative: Volunteer readily, ask for and offer help when needed, and confirm room assignments with supervisor before leaving.
• Compliance: Report all lost and found articles, maintenance issues, “Do not Disturb” and “Refuse Services” notifications to supervisor.

Qualifications

• 21 years old or older
• Knowledge of computers
• Good command of the English language (bilingual is a plus); ability to communicate clearly with guests and team members
• Thorough knowledge of hotel services
• Professional image and personality exuding confidence and teamwork skills
• Attention to detail; ability to organize, prioritize and follow up
• Maintain confidentiality and security of guest and hotel information
• Flexibility to work hours including weekends and evenings when necessary
• Prior experience as a Housekeeping Supervisor or QA Inspector is a positive
• Hands‑on experience with cleaning and maintenance tasks for large organizations
• Excellent organizational and communication management skills
• Stamina to handle the physical demands of the job

Education & Experience

• High School diploma or equivalent preferred; six months of previous housekeeping experience is a plus

Ready to Join Our Cleaning Team?

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