Bookstore Team Lead — Flexible Hours & Customer Focus

Follett Higher Ed Group, LLC; West Long Branch (NJ); On-site; USD 17,000 - 33,000; Full time

Job summary

Follett Higher Education Group, LLC is seeking a Team Lead who will work with the Department/Store Manager to stock and price merchandise, assist team members, and ensure daily operations run smoothly. You will lead on duty, handle customer concerns, and help maintain store safety and security.

The role requires 1-3 years of experience, and an Associate's degree or equivalent is preferred. The position involves standing, walking, lifting up to 50 pounds, and a flexible schedule including

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to lift 25-50 pounds and move merchandise with proper equipment.
• Basic computer skills including creating/saving text documents and sending emails.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Receive, price and stock merchandise to meet store needs and drive sales.
• Assist Team Members with completing store tasks.
• Provide training and education to team members, including compliance training.
• Act as leader on duty; respond to customer and team concerns in absence of Store Manager.
• Open and close the store; ensure store and team safety and security.

Skills

Customer service

Team leadership

Training

Flexibility

Education

Associate's degree or equivalent

Tools

Word processing

Email

Job description

Follett Higher Education Group, LLC is seeking a Team Lead who will work with the Department/Store Manager to stock and price merchandise, assist team members, and ensure daily operations run smoothly. You will lead on duty, handle customer concerns, and help maintain store safety and security.

The role requires 1-3 years of experience, and an Associate's degree or equivalent is preferred. The position involves standing, walking, lifting up to 50 pounds, and a flexible schedule including