Team Lead (Part-Time)

Follett Corporation; Springfield (IL); On-site; USD 17,000 - 34,000; Full time

Job summary

Follett Higher Education in Springfield, IL is seeking a Team Lead who will work closely with the Department/Store Manager to receive, price, and stock merchandise to meet customer needs and drive sales. This role trains team members, acts as leader on duty, handles opening/closing, and ensures safety of people and property, with a drug-free workplace.

The Team Lead is expected to support store operations, maintain accurate pricing, and assist in meeting sales targets while providing excellent

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to stand/walk for long periods and lift 25-50 pounds.
• Basic computer skills: create/save text documents and emails.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Lead on duty and respond to customer and team concerns in the absence of the Store Manager.
• Open and close the store.
• Ensure store and team are safe and secure.
• Train and educate team members on processes and compliance.
• Assist team members with receiving, pricing, and stocking merchandise.

Skills

Leadership

Customer service

Flexibility

Computer skills

Education

Associate's Degree or equivalent

Tools

Email

Word processing

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00‑$24.33/hour

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.