Bookstore Sales Associate: Customer Service & Stock

Commonwealth of VA Careers; Charlottesville (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

The University of Virginia Bookstore in Charlottesville, Virginia is hiring a Sales Associate to greet customers, manage shelf stock, and handle inquiries. The role requires customer service skills, cash handling, and the ability to stand for long periods, including weekends and evenings.

Anticipated Hiring Range: $15.00 -$18.00/hour, non-exempt and benefits-eligible. The position is located in Charlottesville, VA and requires background checks.

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• Strong communication and active listening skills to provide exceptional customer service.
• Knowledge of cash handling and math skills.
• Demonstrated excellence in decision making.
• Strong organizational skills.
• Availability to work weekend and evening shifts.
• This position requires standing for an 8-hour shift and frequently bending/lifting/walking and the ability to lift/push/pull up to 45 pounds.

Responsibilities

• Greet and offer assistance to customers.
• Recognize levels of stock on sales floor and replenish accordingly.
• Continually fix and neaten sales floor area and replace tags as directed.
• Respond to customer inquiries on the sales floor and over the telephone.
• Receive designated purchase orders and daily transfers.
• Keep stockroom clean, safe, and well organized.
• In addition to the above job responsibilities, other duties may be assigned.

Skills

Customer service

Cash handling

Communication

Active listening

Stand for 8 hours

Education

High school diploma or equivalent

Job description

The University of Virginia Bookstore in Charlottesville, Virginia is hiring a Sales Associate to greet customers, manage shelf stock, and handle inquiries. The role requires customer service skills, cash handling, and the ability to stand for long periods, including weekends and evenings.

Anticipated Hiring Range: $15.00 -$18.00/hour, non-exempt and benefits-eligible. The position is located in Charlottesville, VA and requires background checks.