Bookstore Associate

Cold Spring Harbor Laboratory Inc.; Cold Spring Harbor (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Time off

Job summary

Cold Spring Harbor Laboratory is seeking a reliable Bookstore Associate to assist with daily store operations. You will manage in-store sales, exchanges and returns using the POS system, provide excellent customer service, and help with online store maintenance and order fulfillment.

The role combines front-line retail with behind-the-scenes inventory and website tasks, requiring at least a high school diploma and one year of retail experience, preferably in a bookstore.€�

Qualifications

• High school diploma or equivalent required.
• 1 year of retail experience required, bookstore preferred.
• Knowledge of POS cash register system is beneficial.
• Strong customer service and organizational skills.
• Proficiency with MS Word and Excel, email, and internet.

Responsibilities

• Operate POS system for sales, exchanges and returns.
• Deliver excellent customer service.
• Open/close store following procedures.
• Reconcile receipts daily.
• Handle and unpack book cases weighing 30–50 lbs.
• Maintain stock of books, clothing and gifts, and fold/arrange merchandise.
• Keep store clean and merchandise organized.
• Assist with inventory: restocking, labeling, pricing, tracking stock.
• Run off-campus errands: banking, supplies.
• Research and recommend new book titles to purchase.
• Maintain and update web store: add/remove items, inventory, pricing, descriptions, styles; fulfill online orders.

Skills

POS system

Customer service

Organizational skills

MS Word/Excel

Website maintenance

Email/Internet

Education

High school diploma or equivalent

Job description

Worker Type:

Regular

Job Description:

Position Description:

We are seeking a reliable and detail-oriented Bookstore Associate to assist the Bookstore Manager in the daily operations of our store. This role combines in-store retail responsibilities with online store management, making it ideal for someone who enjoys both customer interaction and behind-the-scenes organization.

Position Responsibilities:

• Utilize POS System to handle sales, exchanges and returns
• Provide Customer Service
• Follow opening and closing procedures.
• Perform daily reconciliation of receipts.
• Handling and unpacking of book cases weighing approx. 30lbs - 50lbs each.
• Maintain the store's stock of books, clothing and gifts; fold and arrange clothing,
• Provide general up-keep of store (vacuuming, dusting), organize merchandise
• Assist with inventory, including re-stocking, barcode labeling, pricing, tracking low-stock and sold-out merchandise
• Run off-campus errands including banking, picking up supplies
• Research and recommend new book titles for purchase.
• Handle web store maintenance including merchandise additions and deletions, inventory tracking, pricing, description of items, styles, colors and sizes. Improve overall website look and design. Retrieve, fulfill and ship online orders as they come in daily.

Position Requirements:

EDUCATION: High school or equivalent

EXPERIENCE: Minimum one year of retail experience, preferably in a bookstore.

SKILLS:

• Knowledge of POS cash register system.
• Customer service skills.
• Organizational skills.
• Computer skills including Microsoft Word and Excel, email, and internet.
• Website maintenance skills

Compensation and Benefits:

Our employees are compensated in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our CSHLBenefitssites to learn more. The salary range for this role is $20. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, credentials, and internal equity).

Environment:

Cold Spring Harbor Laboratory is a world-renowned biomedical research institution in New York. It has shaped contemporary biomedical research and is the home of eight Nobel Prize laureates. Cold Spring Harbor Laboratory provides a highly dynamic and interactive research environment and also a unique opportunity of timely exposure to advances in various biomedical research fields and of interaction with a broad range of researchers from all over the world through its renowned Meetings and Courses program.We believe that science is for everyone and our researchers have a wide variety of backgrounds.

CSHL is an EO Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. VEVRAA Federal Contractor

For more information about CSHL, please visit us at www.cshl.edu.