Bookseller / Cashier I

Goodwill Industries of San Diego County; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a mission-driven organization as a Bookseller/Cashier I, where you will provide excellent customer service, handle cash transactions, and maintain store operations. This role offers the chance to gain valuable experience while contributing to a meaningful cause. Ideal candidates will have a high school diploma and experience in retail, along with basic computer skills. Be part of a team that values creativity and collaboration while making a difference in your community.

Qualifications

• Minimum one year related experience required.
• Basic computer skills and ability to operate electronic POS system.

Responsibilities

• Accurately rings up customers using POS system.
• Provides excellent customer service and maintains store cleanliness.
• Accepts donations and maintains organized donation receipts.

Skills

Customer Service

Cash Handling

Basic Arithmetic

Education

High School Diploma or GED

Tools

MS Office Suite

POS System

Job description

Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

POSITION SUMMARY : Receives and disburses money in our Bookstore establishments. Process credit / debit card and cash payments using POS system, provides good customer service and accurate cash handling. Daily duties include, placement and removal of merchandise on the sales floor, housekeeping duties and processing and accepting donations.

Responsibilities

• Accurately rings up customers using POS system, receives payment of cash, credit card, debit cards and GISD gift certificates, bags and / or wraps customer's purchase
• Provides excellent customer service to donors and shoppers, greets customers upon entering and leaving the store. Listens to customers' complaints politely and refers them to management for appropriate resolution.
• Utilizes 4DX methodology for achieving organizational goals.
• Follows Daily Assignment List issued by management which includes duties such as sorting and shelving books, pricing books and merchandise, identifying books / product that are in popular demand such as "hot" and "new release", and place new merchandise on sales floor, create window and in-store displays, and keep the store stocked with fresh merchandise.
• Keeps all areas of the store clean and neat. Assists in housekeeping duties, including mopping floors when necessary.
• Reports any incidents of theft or unauthorized possession of company property to management immediately.
• Accepts donations according to company guidelines and maintains all donation receipts securely in an organized manner.
• Performs other related duties as assigned.

Qualifications

SKILLS & ABILITIES :

Education / Experience : High School Diploma (or GED) preferred. Minimum one year related experience.

Computer Skills : Basic use of computer and computer related equipment / software. MS Office Suite - Word and Excel programs.

Equipment : Ability to operate electronic, POS cash register system.

Other Requirements : Must be able to understand the basic principles of running a retail store : stocking, merchandise flow, quotas. Cash handling : Able to perform simple arithmetic tasks including addition, subtraction, fractions, percentages, etc. Follow procedures and company established guidelines both in written and unwritten format.

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