Bookseller

Books A Million; Niles (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Books A Million in the United States is seeking a Bookseller who delivers friendly, knowledgeable service to customers, helps them find titles, and processes purchases at the register.

The role emphasizes merchandise presentation, assisting with shipments, stocking shelves, and maintaining a clean store. The ideal candidate is approachable, reliable, and capable of multitasking in a fast-paced retail environment.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Greet customers and provide high-level service, assist with questions and orders, and perform efficient cashiering.
• Sell products and promote point-of-sale programs, including memberships and educator programs.
• Balance cash drawer within policy after each shift.
• Stock and merchandise shelves and floors per guidelines.
• Maintain store cleanliness and recover sales floor during shifts.
• Protect assets by following loss prevention standards.
• Assist in other departments and handle shipments as needed.

Skills

Interpersonal Skills

Self-Management

Job description

Posted 2 weeks ago |

Description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities