Bookseller

Books A Million; Fairview Park (OH); On-site; USD 16,531 - 22,041; Part time

Job summary

Books A Million in Ohio is seeking a friendly Bookseller to deliver exceptional service, assist customers with inquiries, and operate the checkout area efficiently.

You will help customers find books and merchandise, promote memberships and programs, and maintain accurate cash handling and floor presentation throughout your shift.

The role requires a positive attitude, basic computer and POS skills, and the ability to stand for extended periods. 16+ age, background checks apply.

Qualifications

• Must be 16 years of age or older.
• Successful completion of required background screenings.

Responsibilities

• Greet customers and provide top-tier service at the register.
• Assist customers with questions and orders; promote POS programs.
• Balance cash drawer after each shift per policy.
• Display and shelve products according to guidelines and timelines.
• Maintain floor presentation, housekeeping, and stock as needed.
• Protect assets by following loss prevention standards with integrity.
• Support other departments and handle shipments and inventory.

Skills

Interpersonal Skills

Self-Management

Cash handling

Tools

Cash register skills

POS system

Job description

Description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job