LOCATION:
Remote position, with office location in Tampa, Florida available for hybrid work (if desired).
Preference given to candidates in Tampa Bay Area, Florida, and Georgia.
EMPLOYMENT TYPE:
Full-time
STATUS:
Exempt
HOURS:
40 hours per week
Compensation:
$75,000-$90,000, annually, plus additional incentive compensation
SUMMARY:
Supervise Full-Charge Bookkeepers and Bookkeeping Analysts. Manage new client implementation and on-boarding processes. Manage client relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(includes but may not be limited to the following):
- Ensure staff is executing their essential duties and responsibilities
- Review staff’s work product (general ledger, financial reports, financial analysis) weekly for accuracy and timeliness utilizing process checklists
- Schedule staff’s tasks and deadlines, as needed
- Assist with client and staff scheduling, as needed
- Maintain quality staff and client relationships
- Provide feedback and coaching to staff regularly
- Provide feedback for performance reviews and make recommendations for performance management, at least annually
- Be available to handle escalated and complex client issues, always
- Be available to fill in for clients or staff on vacation, as needed
- Oversee client relationship management and ensure clients are satisfied with our services
- Works directly with multiple clients, business owners and non-profits
- Provide planning and time management recommendations, as needed
- Communicate client service improvement and business growth opportunity ideas to management
- Update weekly calendars and practice management software
- Frequently meet with staff about outstanding client tasks
- Create, implement, and manage a client renewal process
- Assist and manage new client on-boarding process
- Create, implement and manage a staff training program checklist and/or manual
- Train client with bookkeeping software and best practices
- Performs duties of Full-Charge Bookkeeper, as needed, including understanding the full accounting cycle from data entry to financial reporting on both cash and accrual basis, financial statement analysis, year-end close entries and schedules, liaising with CPA firms
- Performs other duties as assigned from time to time by supervisor
KNOWLEDGE AND EXPERIENCE REQUIRED:
- Bachelor’s Degree in Accounting, required
- 10-years of bookkeeping or accounting experience, preferred
- 5-years of leadership/management experience, preferred
- QuickBooks Pro Advisor or 5+ years of QuickBooks experience, preferred
- Knowledge of QuickBooks third party app integrations
- Knowledge of electronic payables systems, like Bill or Melio, preferred
- Knowledge of computerized accounting, but must be able to do a manual set of books
- Knowledge of regulatory requirements of processing payroll accounting transactions and payroll returns
- Knowledge of law firm trust accounting and nonprofit accounting practices, preferredWell-versed with accounting practices, GAAP and tax laws
- Send and receive emails and keep an email inbox organized
- Use a word processing program like Microsoft Word
- Use a spreadsheet program like Microsoft Excel
- Use electronic meeting platforms like Microsoft Teams or Zoom
- Keep computer files properly organized placing files in appropriate computer folders
SKILLS REQUIRED:
- Ability to coach, mentor and lead others
- Ability to hold others accountable
- Ability to delegate tasks effectively
- Excellent interpersonal skills and customer service skills
- Excellent organizational skills
- Excellent keyboarding skills
- Ability to analyze information
- Ability to deal with complexity
- Attention to details and thoroughness
- Ability to perform several tasks concurrently with ease and professionalism
- Ability to operate calculator, computer, and other general office equipment
- Ability to communicate clearly and concisely, verbally and in writing, in English
- Must be able to keep client matters strictly confidential
BEHAVIORS REQUIRED:
- Expected to highly accurate, and identify errors in records and make corrections
- Ability to learn and adapt quickly
- A positive outlook and vision
- Must stand by the service we deliver
- Lifelong learner who enjoys improving knowledge
- Strong professionalism both in appearance and presentation
- Can work independently and with others
- Ability to work with a remote team in a remote work environment
PHYSICAL DEMANDS:
Light to moderate physical activity performing non-strenuous activities of an administrative nature to include:
- Sitting or standing for extended period of time
- Lifting up to 25 lbs.
- Working in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
- Using manual dexterity sufficient to handle/reach items and works with fingers
- Using close/distance/peripheral and depth perception