Bookkeeping Manager — Hybrid Lead for Offshore Team

Paradigm Senior Services

Florida

Hybride

USD 65 000 - 75 000

Plein temps

Il y a 3 jours

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Avantages offerts par ce poste

Medical benefits

401k retirement plan

Paid time off

Professional development

Résumé du poste

Paradigm Senior Services is seeking a Bookkeeping Manager to oversee a portfolio of home healthcare clients and an offshore bookkeeping team. You will review work, ensure month-end closings, and maintain data security while driving process improvements.

You’ll coordinate with client owners, explain financial results in plain terms, and identify upsell opportunities such as CFO advisory. The role reports to the CFO and requires strong QuickBooks Online proficiency.

Qualifications

Minimum 3 years of experience in bookkeeping or accounting, with at least 2 years in a client-facing bookkeeping firm, CPA firm, or outsourced accounting environment.
Minimum 1-2 years of experience supervising or reviewing the work of other bookkeepers (remote or offshore team experience strongly preferred).
Advanced QuickBooks Online proficiency.
Solid understanding of accrual vs. cash accounting, reconciliations, and business financial statements.
Experience managing multiple clients and deadlines simultaneously.
Clear, confident, professional written and verbal communication with business owners.
Comfortable with cloud accounting apps (e.g., Bill.com, Gusto/ADP, Expensify, Ramp).
Experience with multi-entity clients, or industry niches of healthcare or professional services preferred.
Experience building or maintaining SOPs and onboarding new team members preferred.
Dynamics 365 proficiency preferred.

Responsabilités

Serve as the primary contact for a portfolio of bookkeeping clients, handling onboarding, scoping, recurring communication, and issue resolution.
Run monthly and quarterly check-ins and explain financial results in plain language to business owners.
Identify scope creep, flag out-of-scope work, and recommend upsell opportunities (e.g., CFO advisory) to leadership.
Maintain client satisfaction and retention, and proactively address late documents, missing information, or recurring errors.
Assign, prioritize, and track work for offshore bookkeepers across time zones, maintaining a reliable daily overlap window.
Review all team output (bank and credit card reconciliations, transaction categorization, journal entries, AP/AR allocations, financial statements) before delivery to clients.
Train, coach, and give regular performance feedback.
Write and maintain SOPs, checklists, and client-specific notes so work is repeatable.
Monitor productivity, turnaround times, and error rates, and address performance gaps directly.
Manage access and data-security practices for offshore staff (least-privilege system access, secure document handling).
Own the month-end close calendar for all assigned clients and ensure deadlines are met.
Prepare or review monthly financial statements (P&L, balance sheet, cash flow) and investigate unusual variances.
Handle more complex entries the team escalates: accruals, prepaid/deferred items, fixed assets and depreciation, loan amortization, intercompany activity, and cleanup/catch-up projects.
Oversee or coordinate payroll reconciliation.
Prepare clean year-end packages and support the CPA/tax team with requested schedules and adjustments.
Improve workflows using automation and app integrations (bank feeds, receipt capture, practice management tools, etc).
Maintain the accounting system (QuickBooks, etc) so work status is always visible.
Contribute to capacity planning and hiring decisions for the offshore team.