Booking Support Coordinator – Remote

Aspiretalentagency; Cranston (RI); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

Aspiretalentagency is seeking a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating booking requests. You will ensure accuracy and clear communication throughout the process.

The ideal candidate thrives in a remote environment, demonstrates strong organizational skills, and is comfortable navigating multiple booking platforms. Training and ongoing support are provided to help you grow in the role.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Clear communication.
• Good research abilities.
• Strong organization.
• Basic computer proficiency.
• Ability to learn booking platforms.
• Consistent follow-up.
• Professional and dependable.
• Previous booking experience is helpful but not required.

Responsibilities

• Respond to booking inquiries.
• Collect customer preferences and details.
• Research available options.
• Explain booking information clearly.
• Coordinate selected details.
• Review entries for accuracy.
• Provide confirmations and updates.
• Assist with requested changes.
• Communicate with service providers.
• Maintain complete records.
• Follow up on pending requests.

Skills

Customer service

Attention to detail

Communication

Research

Organization

Computer literacy

Booking platforms

Follow-up

Reliability

Booking experience not required

Job description

We are looking for a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating customer booking requests.

The ideal candidate is thorough, service-oriented, and comfortable organizing information within online booking systems.

Key Responsibilities

• Respond to booking inquiries
• Collect customer preferences and details
• Research available options
• Explain booking information clearly
• Coordinate selected details
• Review entries for accuracy
• Provide confirmations and updates
• Assist with requested changes
• Communicate with service providers
• Maintain complete records
• Follow up on pending requests

Qualifications

• Strong customer-service skills
• Excellent attention to detail
• Clear communication
• Good research abilities
• Strong organization
• Basic computer proficiency
• Ability to learn booking platforms
• Consistent follow-up
• Professional and dependable
• Previous booking experience is helpful but not required

Why Choose Us

• Remote Environment: Coordinate services remotely
• Flexible Scheduling: Manage your availability around responsibilities
• Training Available: Learn relevant systems and processes
• Ongoing Support: Access continued resources and education
• Professional Development: Develop organization, communication, and customer-service skills
• Customer-Focused Role: Help customers navigate questions and requests