Booking Agent / Travel

Hjbtravels; City of Rochester (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Job summary

Hjbtravels is seeking reliable Booking Agents for a remote role to assist clients with planning travel arrangements, including hotels, flights, and vacation packages. You will provide attentive support throughout the booking process and stay current with supplier offerings.

The role values strong communication, organizational skills, and the ability to work independently in a flexible, remote environment. Training and ongoing team support are provided to help you succeed.

Qualifications

• Must be 18 years or older.
• Strong communication and organizational skills.
• Customer service experience preferred, but not required.
• Basic computer proficiency and ability to navigate online systems.
• Ability to work independently and manage time effectively.
• Reliable internet connection and access to a computer or smartphone.
• Remote work environment.
• Access to training and professional development resources.

Responsibilities

• Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages.
• Provide timely and professional customer support throughout the booking process.
• Research travel options and present suitable recommendations based on client preferences.
• Maintain accurate records of bookings and client communications.
• Stay up to date with supplier offerings, policies, and travel updates.
• Communicate with vendors to confirm reservations and resolve any issues.

Skills

Communication

Organization

Customer service

Computer proficiency

Remote work

Independence

Job description

We are currently seeking reliable and customer-focused individuals to join our team as Booking Agents in the travel industry. In this remote role, you will assist clients with planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.

This opportunity is well-suited for individuals who enjoy working with people, have strong attention to detail, and are looking for a flexible work environment.

Key Responsibilities

• Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages
• Provide timely and professional customer support throughout the booking process
• Research travel options and present suitable recommendations based on client preferences
• Maintain accurate records of bookings and client communications
• Stay up to date with supplier offerings, policies, and travel updates
• Communicate with vendors to confirm reservations and resolve any issues

Qualifications

• Must be 18 years or older
• Strong communication and organizational skills
• Customer service experience preferred, but not required
• Basic computer proficiency and ability to navigate online systems
• Ability to work independently and manage time effectively
• Reliable internet connection and access to a computer or smartphone
• Remote work environment
• Access to training and professional development resources
• Supportive team environment

Training & Support

• Initial onboarding and training provided
• Ongoing access to resources and team support
• Guidance on booking systems and industry tools