Booking Assistant | Full-Time | The Paramount Baltimore

Oak View Group; Baltimore (MD); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Job summary

Oak View Group (OVG) is seeking a Booking Assistant for The Paramount Baltimore in Baltimore, MD. You will support the Booking Director, organize events, and help secure and document holds, contracts and communications with promoters and agents.

The role emphasizes coordination across departments, scheduling, and reporting to ensure seamless arena events and exceptional guest experiences at our premier venue.

Qualifications

• Associate degree preferred in business/entertainment
• 1–3 years admin/event management experience preferred
• Arena/live entertainment venue experience desirable

Responsibilities

• Assist Booking Director with scheduling and coordination of concerts and events
• Maintain event calendars, booking databases, and venue scheduling systems
• Prepare and distribute event holds, confirmations, and booking reports
• Coordinate communication between promoters, agents, artist reps and venue departments
• Process and track contracts, deal memos, insurance certificates, and required documents
• Assist with event day activities and liaison between promoters and venue staff

Skills

Org skills

Communication

Multi-tasking

Education

Associate degree or related field

Tools

MS Office

CRM systems

Booking software

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Booking Assistant provides administrative and operational support to the Booking Director and booking department in securing, organizing, and executing events at the arena. This position assists with event holds, contracts, artist and promoter communications, event settlements, scheduling, and departmental reporting. The Booking Assistant plays a key role in maintaining relationships with promoters, agents, managers, and internal departments while ensuring efficient coordination of arena events.

This role pays an hourly rate of $29.00 - $31.00.

This position will remain open until February 12, 2027.

Benefits for Full-Time Roles

• Health, Dental, and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

About The Venue

The Paramount Baltimore is a new world-class music venue located in the heart of Stadium Area, Baltimore, MD. The venue sits in an iconic location neighboring Raven's M&T Stadium and Orioles' Camden Yards. The Walk @ Warner Street enhances the connection between other local attractions like The Horseshoe Casino and TopGolf. This places The Paramount Baltimore in the center of a new cultural hub for sports and entertainment in the city. With a total capacity of 5,000 and state-of-the-art sound and lights, courtesy of industry leader Maryland Sound Institute, The Paramount Baltimore is primed to bring a wide variety of live experiences to the stage. The project also includes a private members-only club called The Founder's Room. The development caps a nearly decade-long effort by Brian Doyle and Robert Goldstein.

Responsibilities

• Assist the Booking Director with the scheduling and coordination of concerts, family shows, sporting events, and other arena events.
• Maintain event calendars, booking databases, and venue scheduling systems.
• Prepare and distribute event holds, confirmations, correspondence, and booking reports.
• Coordinate communication between promoters, agents, artist representatives, and arena departments.
• Process and track contracts, deal memos, insurance certificates, and required event documentation.
• Organize and maintain booking files, event records, and departmental databases.
• Compile event research, market analysis, and competitor venue information.
• Assist in preparing financial projections, attendance reports, and event settlement documents.
• Schedule meetings, conference calls, venue tours, and client visits.
• Coordinate hospitality requests and logistics for promoters, artists, and touring personnel.
• Prepare presentations and reports for management leadership.
• Support departmental efforts to identify new event opportunities and venue utilization strategies.
• Assist with event day activities as needed and serve as a liaison between promoters and venue staff.
• Maintain confidentiality regarding contracts, negotiations, and business relationships.
• Perform other duties as assigned.

Qualifications

• Associate's degree in Business Administration, Sports Management, Entertainment Management, Marketing, or a related field is preferred.
• 1-3 years of administrative, event management, venue operations, or entertainment industry experience is preferred.
• Experience working in an arena, stadium, theater, convention center, or live entertainment venue is desirable.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Familiarity with booking software, CRM systems, and ticketing platforms is preferred.
• Ability to maintain professional relationships with promoters, agents, and industry partners.
• Strong analytical and problem-solving skills.
• Ability to handle confidential information with discretion.Strengthened by our Differences. United to Make a Difference

  At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

  Equal Opportunity Employer

  Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.