Book Department Lead — Full-Time with Weekend Availability

Bookmans Exchange; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

Bookmans Entertainment Exchange seeks a Book Department Supervisor to lead the department in Phoenix. This full-time role oversees merchandise flow, staff leadership, and vendor orders to keep stock fresh and engaging for customers.

You will act as Manager on Duty 3-4 shifts per week, guiding staff, training new hires, and collaborating with Store Management and Visual Merchandiser to drive store improvements and outstanding customer service.

Qualifications

• Excellent communication, leadership, and customer service skills.
• Ability to lead department staff through task delegation and modeling appropriate attitude and performance.
• Manage employee performance: communicate expectations, provide feedback, evaluate performance, address issues as needed.
• A diverse love of books and strong knowledge of market trends.
• Assist with inventory management and overall store maintenance.
• Able to adapt to a flexible working schedule including days, nights, weekends and holidays.
• Cash handling and basic math skills are essential.

Responsibilities

• Oversee all aspects of the Book Department: establish/maintain efficient circulation of merchandise and refine processing system.
• Assign and distribute work; oversee employee performance; train, develop, and lead department staff.
• Collaborate with Store Management and Visual Merchandiser to brainstorm store improvements; order merchandise from vendors.
• Act as Manager on Duty (MOD) 3-4 shifts per week to supervise staff and interactions with customers for excellent service.

Skills

Communication

Leadership

Customer Service

Inventory Management

Organization

Flexibility

Cash Handling

Mathematics

Book Knowledge

Job description

Bookmans Entertainment Exchange seeks a Book Department Supervisor to lead the department in Phoenix. This full-time role oversees merchandise flow, staff leadership, and vendor orders to keep stock fresh and engaging for customers.

You will act as Manager on Duty 3-4 shifts per week, guiding staff, training new hires, and collaborating with Store Management and Visual Merchandiser to drive store improvements and outstanding customer service.