BODYSHOP Parts Manager

Serpentini Automotive Group; Willoughby Hills (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan

Paid time off

Opportunities for advancement

Employee discounts

Job summary

Serpentini Auto Group in Willoughby Hills, Ohio is seeking a Parts Manager for the BODYSHOP to support a fast-paced, professional team and deliver exceptional customer experiences.

The role emphasizes overseeing parts tracking, coordinating with staff and customers, and ensuring accurate parts and pricing in line with estimates. Candidates should have auto parts sales experience and a proactive, team-focused mindset.

Qualifications

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Ability to read/interpret safety and maintenance documents.
• Valid driver's license and clean driving record.
• Eagerness to improve in a dynamic work environment.

Responsibilities

• Oversee the parts tracking process from start to finish.
• Communicate with staff and customers in a friendly, professional manner.
• Verify parts against work orders and estimates.
• Manage part orders, pricing, and discounting per estimates.
• Dispatch, bill, and track CORE returns.
• Pull orders from stock and conduct weekly stock checks.
• Coordinate parts delivery to paint department.
• Identify delayed parts and source faster options.
• Invoice parts to the correct RO and ensure profitability.
• Verify correct parts delivered from vendors.
• Mirror-match LKQ/Aftermarket parts to ensure accuracy.

Skills

Customer service

Interpersonal skills

Time management

Reading/interpret documents

Valid driver's license

Education

High School Diploma or equivalent

Tools

Inventory management software

Parts ordering systems

LKQ/Aftermarket parts knowledge

Job description

Job Summary

We are looking for a Parts Manager in the BODYSHOPto help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

• Health, dental, and vision insurance


• 401(k) plan


• Paid time off


• Opportunities for advancement


• Employee discounts

Responsibilities

• Oversee the parts tracking process from start to finish


• Communicate with staff and customers in a friendly and professional manner


• Converse effectively/efficiently regarding customer parts status


• Read and understand the parts order when looking up and speaking to specific parts


• Answer phone calls, track down parts that are due-in to ensure the repair timeliness.


• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate


• Dispatch, bill, and track CORE returns.


• Pull orders from stock and maintain weekly bin checks to ensure accuracy of stock.


• Dispatch all required parts to the paint department in the morning in line with the paint list.


• Locate delayed parts and find quicker options as necessary.


• Invoice all parts to correct RO and ensure profitable discounts are being met.


• Check in all parts and verify correct parts are delivered from vendors


• Mirror-match all LKQ/Aftermarket parts to verify correct parts are delivered from vendors.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)


• Eager to improve in a dynamic work environment


• Strong interpersonal and time management skills


• Ability to read/interpret safety and maintenance documents


• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume


• Valid driver's license and clean driving record

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.